Canada Support Team Lead

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Are you ready to make it happen at Mondelēz International? Join our mission to lead the future of snacking. Make it possible.

Lead a team of analysts that provide in-depth analysis, monitoring of KPIs, insights, and support for the Canadian BU. Provide analysis of and make recommendations to key stakeholders on reporting & tools. Partner with HQ and field management in analyzing informational sourcing and presentation requirements for large scale cross-functional assignments such as growth revenue productivity scorecarding and other key performance indicator related initiatives and cost savings proposals. Generate and provide analysis of department workload for management. Provide lead technical, insights, and business knowledge support to the reporting team on all projects and/or requests. Performs and/or coordinates all functions required to design, produce, and install the various reporting, analytical, and presentation formats required to complete the assignment or project within specific time constraints and departmental standards. Provide assigned customer insights reporting and analysis to Canadian business teams.

Main Responsibilities:

• Provide assigned customer insights reporting and analysis to Canadian business teams.
• Partner with stakeholders and other reporting team members to determine the scope of request, sources for data, analytical tools and formulas, timelines, presentation format, communication tools, and other details required for projects. Analyzing and presentation of actionable data.
• Actively engage Canada sales organization team members as well as other Mondelez personnel, including strategic management, retail management, finance, IT to facilitate the development, deployment, and technical support of the various projects and applications supported by reporting and analysis.
• Create and maintain project documentation including: timelines, status reports, issue reports, system and process requirements, critical paths, and technical code and database documentation. Present documentation to project management and peers as a part of regular progress update and issue resolution sessions.
• Promote department involvement with new systems and processes (Tableau & Alteryx).
• Provide reporting team with business knowledge leadership relating to the Mondelez Canada sales organization and financial organization's structure, practices, and the data sources that support these processes.
• The incumbent is managing individuals, providing leadership, mentoring, annual reviews, and career development.
• Grow and develop the business analytics function of the team.

More about this role

Education/certifications: College degree preferred

Job specific requirements:

• People management & development
• Strong communication skills, ability to communicate processes and procedures to key stakeholders
• Demonstrated high degree of analytical capabilities
• ECC (Data tables and information)
• Proficient in Microsoft Office Suite (specifically Excel)
• Project management
• SAP geographic and account
• Knowledge of hierarchy, SPARK, SAP/BI, SAP
• Familiar w/ Nielsen AOD market research and Wal-Mart retail
• Minimum 4-5 years of relevant work experience

Travel requirements: Less than 10%

Work schedule: Monday - Friday, normal business hours, hybrid 2 days a week onsite in office

Salary and Benefits

The base salary range for this position is $86,900 to $119,515; the exact salary depends on several factors such as experience, skills, education, and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No relocation support available.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing, and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products—are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

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