GTM Program Manager

GTM Program Manager

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad targeting using data, that same robust performance powered by machine learning has previously been unavailable beyond their platforms.

That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while enabling companies to stay independent and scale.

An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% of the Inc. 5000 fastest-growing private companies for 2023. We were recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. That same year, we also received Google's Cloud DevOps Dreamers Award, given to companies implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified Great Place to Work!

Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv, and Tokyo.

Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to carry out our mission, to empower businesses of all sizes to grow through operational machine learning.

Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today!

The Impact You'll Be Contributing to Moloco:

Join Moloco as a GTM Program Manager and become a key driver of innovation, helping to optimize creative review processes, scale global vendor programs, and support advertisers' success through strategic program management.

In this role, you'll partner with diverse cross-functional teams (sales, supply, legal, product) and third-party vendors to develop scaled vendor solutions. You'll drive operational excellence across creative review processes and vendor operations and develop AI agent programs. You'll have the opportunity to design and implement innovative vendor programs while solving complex challenges in a fast-paced, dynamic environment.

The Opportunity:

1. Lead end-to-end vendor program management, ensuring quality and compliance standards across all advertising content while maintaining rapid turnaround times.
2. Drive operational excellence initiatives by developing scalable processes, implementing automation or AI solutions, and optimizing vendor performance metrics to reduce costs while improving service quality.
3. Manage complex cross-functional stakeholder relationships across sales, supply, legal, and product teams to ensure vendor solutions align with technical requirements and business objectives.
4. Design and manage program performance using data analytics to track KPIs, identify optimization opportunities, and provide actionable insights to leadership.
5. Establish change management protocols for vendor integrations, system upgrades, and process improvements while minimizing disruption to ongoing operations.
6. Create comprehensive documentation and training programs for internal teams on program best practices, escalation procedures, and operational workflows to enhance cross-functional collaboration.

How Do I Know If The Role Is Right For Me?

• 5-8 years of program management expertise with proven success overseeing operational workflows, vendor partnerships, AI automation, preferably in adtech, machine learning, or tech strategy and operations backgrounds. Experience in developing AI agent programs is a plus.
• Hands-on experience in vendor operations including workflow coordination, generating data-driven recommendations, and executing strategic process enhancements.
• Strong analytical and problem-solving skills to navigate ambiguous situations, identify root causes of operational issues, and develop creative solutions under limited guidance.
• Strong technical aptitude with operations automation tools, AI-driven analytics solutions, CRM/ticketing systems (Salesforce, Zendesk), and data analytics platforms (Looker, Bigquery).
• Process improvement mindset with experience implementing operational efficiencies, automation initiatives, and vendor performance optimization programs that deliver measurable business impact.
• Demonstrated ability to orchestrate multifaceted programs across diverse stakeholders, balancing competing priorities, and tight deadlines while maintaining quality standards and budget constraints.
• Strong time management and prioritization skills to handle and successfully manage multiple projects simultaneously.
• Strong ownership mentality and growth mindset to thrive in a startup environment.
• Fluency in English.

Moloco Thrive: Benefits and Well-Being:

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.

Moloco Values:

• Lead with Humility: Everyone's voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what's possible.
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
• Go Further Together: We're one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won't let each other fail.

Equal Opportunity:

Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.

Candidate Privacy Notice:

Your privacy matters to us. By applying, you acknowledge that you've reviewed our Candidate Privacy Notice.