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Marketing Operations Representative
Coordinate marketing event logistics and guest communications for Uncasville venue
Montville, Connecticut, United States
Entry Level
3 days ago
Mohegan
Operates a large casino resort complex featuring gaming, hotels, entertainment, dining, and retail in a destination setting.
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This position is responsible for issuing tickets, gifts, and promotions for Marketing events while providing superior customer service for all guests.
Primary duties and responsibilities include but are not limited to:
- Conducts event registration
- Completes gift compilation
- Maintains property knowledge
- Interacts with guests and provides event information
- Enters guest information for events
- Maintains and respects confidentiality of marketing programs and guest information
- Unloading and organizing promotional gifts
Secondary duties and responsibilities include:
- Sets-up and tears-down event equipment and furniture
- Independently performs related tasks, as needed
- Maintains a clean and well stocked work area
- Assists the Marketing Operations Manager and Supervisors, as needed
Minimum education and qualifications include:
- High School Diploma or equivalent
- Basic computer skills
- Must be able to professionally communicate event details to guests
- Must be able to work independently under minimal supervision
Competencies incumbent will master while in this position include:
- Good written and verbal communication skills
- Good organizational skills
Training requirements include:
- Knowledge of Arctics and the Avatar Event Management System
- Momentum Program
- ACSC
- Workday
- Mohegan Sun's scheduling and time management program
Physical demands and work environment include:
- Must be able to stand for extended periods of time
- May be required to lift up to 50 lbs.
- Other qualifications may apply based upon specific event requirements
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
About Mohegan
Operates a large casino resort complex featuring gaming, hotels, entertainment, dining, and retail in a destination setting.