Senior Account Manager - Programmatic Marketing

Senior Account Manager

As part of MMGY Global, TravelDesk is an integrated programmatic and digital advertising business specialising in travel and tourism. TravelDesk blends programmatic strategy with innovative data and creative products to deliver highly successful campaigns for global travel clients. At MMGY Global, we believe nothing shapes your view of the world like travel. So, every day, we share our client's stories from a perspective that inspires people to see the world differently. Our personalised service and strategy connect media, consumers, and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places.

As a Senior Account Manager, you will act as the primary point of contact for a portfolio of travel-focused clients, overseeing the execution and performance of their programmatic campaigns. You will work closely with TravelDesk's media traders, strategists, insights and creative teams to ensure seamless delivery and strong client relationships. This role requires both strategic thinking and a deep understanding of digital media, client management, and programmatic technology.

Duties & responsibilities:

• Own client communication and build lasting relationships based on trust, expertise, and performance.
• Translate client objectives into actionable media strategies with clear KPIs and measurable results.
• Develop and present innovative programmatic campaign ideas across digital display, video, CTV, audio, native, and more.
• Collaborate with global media, strategy, trading, analytics, and creative teams to deliver integrated campaigns.
• Monitor pacing, troubleshoot issues, and optimise campaigns in real time.
• Present performance insights, strategic recommendations, and growth opportunities to clients.
• Stay ahead of ad tech and industry trends to drive innovation in client strategies.

What you'll bring:

• 4-6+ years' experience in digital advertising or media, with a strong programmatic focus.
• Proven background in account management and client services.
• Experience with travel brands (tourism boards, airlines, hotels, OTAs, luxury travel) a plus.
• Strong knowledge of programmatic buying technologies and structures.
• Excellent communication skills, with the ability to engage stakeholders at every level.
• Highly organised, proactive, and detail-oriented with a strategic mindset.
• A track record of driving client growth and delivering results in a fast-paced environment.

At TravelDesk you'll be part of a collaborative, entrepreneurial team that's shaping the future of travel marketing. This is your chance to work with leading destinations and travel brands worldwide, crafting innovative campaigns, strengthening client relationships and making an impact on a global scale.

Our industry-leading benefits:

• A flexible hybrid work schedule.
• Generous annual holiday package including 25 days of annual leave, 3 personal days and year-end holiday break.
• Private medical, life and income protection insurance and pension scheme contribution from the company.
• Lively social calendar with numerous activities and events to take part in.
• Weekly fresh fruit deliveries.
• Dog friendly office.
• Cycle to work scheme/Season Ticket Loan.
• Work from anywhere / work from any office benefits.

Who Are We? We're a travel-obsessed collective of more than 600 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That's why we're focused on nurturing a workforce that is representative of the places we visit.