Warehouse Operations Supervisor

Warehouse Supervisor

Oversees and directs operation of warehouse. Receives and sends product from vendors. In charge of inventory control of product and replenishes product in the park. Responsibilities include training, directing, scheduling, evaluating, and disciplining staff with appropriate documentation. Responds to and takes appropriate action to resolve concerns and complaints from park guests and associates. Maintains clear, concise, and specific lines of communication between management, associates, and other departments. Monitors and takes action to ensure operation remains within budget guidelines. Maneuverability and mobility to work in the park. Takes steps to insure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage, and cleaning. Reviews attendance schedules and assigns daily assignment schedules prepared by General Managers and supervisors to ensure efficient operation of the location(s) in the area. Monitors that all safety procedures are followed in the area. Handles and assists in any emergency situation that may occur. Provides associates with necessary information and tools to effectively do their jobs. Evaluates job performance of supervisors and makes necessary recommendations. Gives verbal direction and assistance to guests and ensures quality service is given. Insure that all work, guest, storage, and services are cleaned timely and meet local and state sanitation guidelines. Completes administrative paperwork (i.e. time sheets, schedules, labor reports, evaluations, and associate file documents) as required by department. Notifies maintenance of equipment problems, building repairs, etc. necessary to insure safe and efficient operation. Controls costs associated with the area, i.e. food cost, labor cost. Reviews requisitioned food products/cleaning supplies from warehouse prepared by supervisors. Insure proper cash handling procedures are followed to control theft. Moves throughout the entire area of responsibility regularly to maintain awareness of total operation. Understands and demonstrates proficiency in operational tasks, service/production flow, equipment cleaning and usage, and menu items in the location. Performs guest service and food product quality control evaluations. Ability to lead associates. Consistently displays a positive attitude about the park, department, and all associates. Regular attendance. Ability to work with other people. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned.

Qualifications include the ability to complete Food and Beverage training program, non-slip shoes, ability to work nights, weekends, and holiday periods to meet business needs, ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law, and ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.