Stretchology And Business Operations Intern

Internship Opportunity At The Lotus Room Kc

This unique internship offers a dual-focus role designed to cultivate expertise in business administration and specialized stretch therapy. The intern will split their time equally between mastering front/back-of-house operations at The Lotus Room KC and training to become a Certified Stretchologist. Under the mentorship of industry professionals, the intern will gain hands on experience in entrepreneurial management while developing advanced technical skills in therapeutic stretching.

Key Responsibilities:

1. Business Operations (50% - 16 hours/week):

- Administrative Support: Serve as the organizational backbone of The Lotus Room KC by meticulously managing dynamic calendars, coordinating appointments across multiple stakeholders, and utilizing tools like Google Calendar, Mind, body, or proprietary scheduling software. You will ensure seamless booking experiences by resolving scheduling conflicts, sending reminders, and maintaining an up to date client database with confidentiality and precision. This role demands acute attention to detail to uphold the studios reputation for flawless service.

- Client Relations: Act as the first point of contact for clients, embodying the studios ethos of warmth and professionalism. Respond to emails, calls, and texts with empathy and clarity, addressing inquiries about services, pricing, and wellness goals. You’ll troubleshoot issues like last minute cancellations or special requests, leveraging problem solving skills to turn challenges into opportunities for client loyalty.

- Financial Coordination: Support the financial ecosystem by processing payments through platforms like Square or QuickBooks, generating invoices, and reconciling daily transactions. Assist in budget tracking and expense documentation, ensuring accuracy for monthly financial reviews. Your contributions will directly inform strategic decisions, from resource allocation to growth initiatives.

- Operational Efficiency: Collaborate with leadership to refine workflows, such as streamlining client check in processes or optimizing supply inventory. Update digital platforms like the studio website, CRM systems, or social media, with fresh content and policies. Participate in team meetings to brainstorm solutions for operational bottlenecks, fostering a culture of continuous improvement.

2. Stretchologist Training and Certification (50% - 16 hours/week):

- Technical Skill Development: Immerse yourself in the science of stretch therapy under the guidance of certified professionals. Master techniques like proprioceptive neuromuscular facilitation (PNF), myofascial release, and dynamic stretching, rooted in anatomy and kinesiology principles. Learn to conduct client assessments, analyzing posture, mobility, and pain points to design tailored wellness plans.

- Client Session Shadowing: Observe and assist in one on one sessions, progressing from note taking and client intake like health history forms, goal-setting discussions to hands on practice. Under supervision, you’ll apply stretches, adjust pressure based on real-time feedback, and document progress. This phased approach ensures confidence and competence before independent client interaction.

- Certification Pathway: Complete a rigorous curriculum blending online modules, in-person workshops, and practical exams. Topics include biomechanics, injury prevention, and ethical client care. Upon mastery, earn The Lotus Room KC’s Certified Stretchologist credential, mark of excellence recognized in the wellness industry, opening doors to roles in sports recovery, clinical settings, or entrepreneurship.

Learning Objectives and Skill Development:

Technical Skills:

- Business Tool Proficiency: Navigate industry-standard software like Mindbody for scheduling, QuickBooks for accounting, and Salesforce for CRM management.

- Stretch Therapy Mastery: Execute advanced techniques such as trigger point therapy and active isolated stretching, ensuring safe, effective client outcomes.

- Client Intake Expertise: Conduct comprehensive consultations using intake forms, posture analysis tools, and goal-setting frameworks to craft personalized plans.

Soft Skills:

- Critical Thinking: