Services Owner, Network Engineer

Service Owner, Network Engineer

Do you have a passion for enabling business with top-tier technology? Do you thrive in a fast paced and ever-evolving environment? Then we have the next career move for you! We are ARCO, a Family of Construction Companies. We're looking for a Service Owner, Network Engineer to join our expanding technology team in our Brentwood office. As the Service Owner, you will be responsible for designing, deploying, and managing our LAN, WAN, and remote networks. You'll oversee daily operations, manage vendor SLAs, lead and communicate outages, and drive proactive enhancements. Hands-on experience with Cisco Meraki, network monitoring and network access controls is a must.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but also benefits local communities and communities around the world. This includes an industry-leading performance-based bonus program, Employee Stock Ownership Plan (ESOP), traditional and Roth 401k, tuition reimbursement for associates, scholarship for associates' children up to $28,000 per child, 1-month paid sabbatical after every five years of employment, plus $5,000 for travel, 1-week paid volunteer leave each year, 100% charitable match, medical, dental, and vision insurance coverage, and 100% paid 12-week maternity leave.

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment. From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

A Day in the Life

• Meet with the businesses to design and implement new networks nationwide.
• Diagnosing and resolving network issues at our branch offices and remote workers.
• Own and escalate complex issues to vendors as needed.
• Work with Internet providers to expand and deliver new services.
• Create and maintain user manuals, FAQs, and training materials.
• Train new hire associates.
• Assist in configuring and deploying conference room equipment.
• Manage Network Access Control systems.
• Execute tasks to ensure new sites and existing sites maintain a service within levels. Work within the Azure, Meraki, SolarWinds, Portnox, and other network tools.
• Operational expertise – Anticipate and prioritize customer needs, with a desire to fix the "why" behind the issues, not just closing a ticket. Supports the operations of the company using the OSI model to make meaningful changes.
• Process-driven mindset – Analyze business needs, deconstruct network workflows, and look for long-term process improvements.
• Communication – Deliver clear, concise, and inspiring messages that inform, align, and instill confidence when issues arise.
• Influence – Build trust and strong partnerships with cross-functional teams to deliver the best support to our customers.

Necessary Qualifications

• 5-7 years supporting Cisco Meraki networks and VPN technologies.
• 2-4 years of supporting wireless and wired networking exceeding 200 associates.
• Experience deploying networking from the conception through utilization.
• 2-4 years with experience monitoring and configuring networks in Azure.
• Strong leadership, communication, and stakeholder management skills.
• Configuring and managing NAC (Network Access Controls) solution. Portnox experience is a plus.
• Experience in construction, engineering, or related industries with complex network compliance needs.
• Experience working with conference room solutions and other AV related device.

Make Your Move

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.

Legal Disclaimer

EOE, including disability/vets