Senior Associate, Business Operations, Glassdoor

Join Our Team At Glassdoor

As the world's number one job site, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. This role sits within Glassdoor, where professionals go to zero in on the next step in their career. Rooted in transparency and trust, we have long empowered people to make informed career decisions. We combine authentic employee voices with insights about companies and AI-driven personalization to help job seekers find roles where they can grow and thrive. Join us as we make worklife better, together.

The Business Operations team at Glassdoor is responsible for a range of high-impact, high-visibility work spanning strategy, analytics, and operations. This role will be a foundational member of the team supporting the Consumer business, helping to translate data into actionable strategy and ensuring focus on the initiatives that matter most. You will bring proven business judgment, structured problem-solving, and a passion for using data to influence strategy and outcomes. As part of a highly collaborative and fast-moving BizOps team, you'll work on Glassdoor's most pressing and complex challenges to drive clarity and decision-making in ambiguous problem spaces.

Responsibilities:

• Become a subject matter expert on the Consumer experience, developing a deep understanding of key performance drivers and identifying opportunities to improve outcomes
• Communicate clear, data-driven insights and recommendations to managers across the organization to guide prioritization and decision-making
• Own operational forecasts, dashboards, and ongoing operating cadences to monitor performance, set goals, and drive accountability
• Steer strategic analyses and special projects that inform product, growth, and investment recommendations across the Consumer business
• Act as the connective tissue across cross-functional partners, ensuring alignment around shared goals and coordination in addressing our biggest opportunities

Skills/Competencies:

• Experience: 2–5 years of relevant experience in business operations, strategy & operations, management consulting, or similar data-driven roles in consumer tech/SaaS companies.
• Problem Solving: Proven ability to structure and solve complex problems through data and sound business judgment
• Analytical Rigor & Modeling: Exceptional analytical foundation with experience in trend analysis, forecasting, and performance management. Ability to build and maintain models that inform decision-making and goal-setting
• Strategic & Business Insight: Bring strategic and business insight by anticipating trends, aligning work with company goals, and connecting cross-functional priorities to shape long-term direction; serves as accountability driver and thought partner
• Influencing & Communication: High EQ and ability to build trust-based relationships across departments and leadership levels. Exceptional written and verbal executive communication, with the ability to distill complex ideas into actionable insights and impact
• Bias for Action: Resourceful, proactive and comfortable operating in ambiguity; takes initiative and thrives in fast-paced environments
• Analytics Tools: Advanced proficiency in Excel / Google sheets.

Salary Range Transparency:

US Remote $100,000 - $145,000 per year

Austin Remote $100,000 - $145,000 per year

Scottsdale $90,000 - $130,500 per year

Seattle Remote $115,000 - $197,000 per year

New York Remote $125,000 - $181,000 per year

San Francisco Bay Remote $130,000 - $188,000 per year

Salary Range Disclaimer: The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

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Ref ID (46516) The deadline to apply to this position is 2/6/26. Job postings may be extended at the hiring team's discretion based on applicant volume.

Reference ID: 46516