Sales Keyholder, PT

Sales Keyholder, PT

At Under Armour, we are committed to empowering those who strive for more. Our values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role.

Job Highlights

$16.75 - $18.83 per hour! Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first-time leadership role for the right candidate.

Responsibilities

• Ensure great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary

Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Available to work a flexible schedule – including evenings, weekends, and holidays
• Comfortable with technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation

Preferred Qualifications

• Previous experience in a leadership position
• Previous experience in a retail setting

Perks & benefits our Part-Time Sales Keyholders receive:

• Generous teammate discount
• Monthly bonus incentive pay eligibility
• Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

The Keyholder, Sales contributes to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour's core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.

Qualifications:

• Advanced numeracy, literacy, and advanced communication skills
• Fluent in local language and basic verbal English skills
• Basic people management skills
• Proficient in use of computers and other technology
• Effectively communicate with athletes, teammates, and leadership
• Adjusts to new ideas/methods of working
• Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• May anticipate and prevent problems and roadblocks before they occur

Requirements:

• One year experience in a sports/apparel & footwear retail environment
• Exposure to Keyholder experiences
• High School education or equivalent
• Availability to work a flexible schedule, including holidays, nights, and weekends

Physical Requirements:

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives.