Intern - Operations Engineer - Summer 2026 - Remote Eligible

Lumen Internship Program

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

The Role

Intern must be available to work full time (40 hours/week) during the 10-week program. Program dates: May 29 – August 7, 2026. Location: This position is fully remote / work from home in the continental US. US work authorization required for this role. Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.

The Main Responsibilities

Day-to-Day Responsibilities:

• Script Development: Write, test, and maintain Python scripts to automate telecom-specific tasks such as configuration changes, or data analysis.
• Troubleshooting and Support: Respond to automation-related issues and provide quick resolutions. Collaborate with team members to diagnose and fix problems.
• Collaboration: Work closely with the team to understand project requirements, contribute to code reviews, and actively participate in group discussions.
• Documentation: Maintain comprehensive documentation of all scripts, processes, and best practices. Ensure that scripts are well-documented for future reference.
• Continuous Learning: Dedicate time each day to learning and skill development, staying up-to-date with the latest automation tools, scripting languages, and telecom industry trends.

Week 1: Orientation and Setup + Introduction to the team, company policies, and tools. + Set up the development environment with necessary software (e.g., scripting languages, automation tools). + Begin training on Lumen systems, network architecture, and existing ATS automation scripts.

Week 2-3: Learning and Skill Development + In-depth training on Python scripting, focusing on Lumen resources and APIs. + Start learning about automation tools such as Itential/Ansible.

Week 4-5: Script Development + Begin scripting small automation tasks under supervision. + Collaborate with team members on existing projects, contribute to code reviews, and refine scripts.

Week 6-7: Project Involvement + Work on assigned automation projects independently. + Attend team meetings to discuss project progress and challenges.

Week 8-10: Advanced Scripting and Troubleshooting + Assist in troubleshooting and resolving automation issues in live environments.

What We Look For in a Candidate

Required Qualifications

Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. Graduating August 2026 – May 2028. Preferred fields include but not limited to: Computer Science, Information Technology, Electrical Engineering or related field.

Proficiency and Understanding of:

Programming Languages: Proficiency in Python is essential, as it is a primary scripting language for automation tasks. Familiarity with other scripting languages like Bash or PowerShell is a bonus. Automation Tools: Knowledge of automation tools such as Ansible, Puppet, Terraform, or Chef is preferred. Experience with any of these tools is a significant advantage. Networking: Understanding of basic networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) is beneficial. Linux/Unix Systems: Familiarity with Linux/Unix operating systems and command-line interface (CLI) is important, as many automation tasks are executed on these platforms. Version Control: Experience with version control systems like Git is a plus, as it helps in collaborative scripting projects and code management.

Preferred Qualifications

Problem Solving: Strong problem-solving skills and the ability to troubleshoot and debug automation scripts and tools. Documentation: The capability to create clear and concise documentation for scripts, processes, and best practices is highly valued. Team Collaboration: Effective communication and teamwork skills to collaborate with colleagues on scripting projects and problem-solving. Continuous Learning: Eagerness to learn and adapt to new technologies and tools in the rapidly evolving field of automation and scripting. Attention to Detail: Being meticulous and detail-oriented is essential to ensure the accuracy and reliability of automation scripts. Project Management: Basic project management skills to plan, organize, and execute automation projects efficiently.

Compensation

Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role. Hourly Based Pay Range: Min: $31/hour Max: $46/hour.

What to Expect Next

Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.

Application & Interview Timeline:

• October – First Round Interviews with top, qualified candidate
• November - Interview panel with work team
• December - All Summer 2026 offers will be extended by end of month

Background Screening: If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Equal Employment Opportunities: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer: The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline: 10/23/2025