This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director of Luxury Group Sales, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the Group Intermediary team reporting to the Executive Director, Industry Relations & Intermediary Group Sales, you will be committed to supervising a portfolio of accounts focused on luxury group business.
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment. Hilton offers programs and benefits such as: Go Hilton travel program, 110 nights of discounted travel, Hilton Shares, paid parental leave, mental health resources, paid time off, and more.
Your role is important and below are some of the fundamental job duties that make your work unique. Maintain and collaborate with your fellow HWS account partners on account planning strategy to facilitate growth, aggregate client opportunity-based data, evaluate areas of potential growth, plan and manage luxury curated client events, ensure revenue targets are achieved, and engage in relevant industry organizations.
Work with other departments, such as marketing, Honors, the brands, our hotels, and your customers to ensure understanding and a holistic approach to customer needs. Use a CRM system to track interactions and collaborate on customer accounts. Participate in Quarterly Business Reviews and joint sales calls with colleagues or managers. Build relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify & generate opportunities, manage conflict resolution, and implement solutions. Attend industry events, conferences, and networking sessions.
You will create the luxury group strategy for your account roster, ensure revenue targets are achieved, and responsible for sales calls & site visits, industry visibility and education, and engagement in Hilton events. Live the Hilton Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
You have these minimum qualifications: Five years of professional experience in Luxury Group Sales, in-depth knowledge of the Hospitality Travel industry, experience collaborating with teams on accounts, proficiency in Word and Excel, and travel up to 35-40%. It would be useful if you have: Ten years of professional experience in Luxury Group Sales, Certified Incentive Specialist (CIS) and/or Certified Incentive Travel Professional (CITP) certification, active engagement in SITE and IRF, Salesforce, and live within a reasonable distance to an international airport.
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.