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Customer Service Technician
Assist customers with billing, service sign-ups, and account management efficiently
Green City, Missouri, United States
Entry Level
yesterday
Missouri Staffing
A government-affiliated employment service providing job placement and workforce solutions in the state of Missouri.
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Customer Service Technician Job Description
Employee must be willing to headquarter and report to work in the Green City area. He or she will be required to accomplish satisfactorily the following work assignments:
- Become familiar with the telephone billing and collecting process and perform this function proficiently.
- Become knowledgeable of customer service practices and activities necessary to sign up new subscribers, add and delete services, check credit, and make customers aware of all available services offered by the company.
- Operate a wide assortment of business machines.
- Operate a personal computer using an extensive variety of software applications.
- Work with co-workers and customers with harmony and cooperation.
- Complete other tasks and duties as required by management.
He or she may be required to train in different departments as needed. He or she will be under the supervision of the Office Manager or of another supervisor designated by the General Manager. The company will give consideration based on qualifications, ability, rank, and seniority - qualifications and ability prevailing. Appointment will be made after all applications have been reviewed. The appointees will be required to qualify within six months time limit as specified in Article IX, Section 12 of the union contract. NEMR is an equal opportunity provider and employer.
About Missouri Staffing
A government-affiliated employment service providing job placement and workforce solutions in the state of Missouri.