Community Support Specialist III - ERE Program

Administrative Agent Role At BJC Behavioral Health

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Inform, outreach, screen for services, and successfully refer people to the appropriate services within the organization and larger community in a manner that is timely and respectful.

Role Purpose: Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities:

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
• Provides mentorship and job shadowing to community support colleagues. Provides qualified mental health provider assistance to clinical teams including but not limited to assessment of access to services.
• Complete annual assessment and other documentation of clients.

Minimum Requirements:

• Education: Master's Degree - Human Services or related
• Experience: 2-5 years
• Licenses & Certifications: Class D (IL) or Class E (MO)

BJC Total Rewards: At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

*Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer