Call Center Sales Representative

Call Center Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.

How You'll Make an Impact

• Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
• Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
• Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns
• Master Spectrum's order processing systems and become a subject matter expert on our offerings
• Stay informed about competitors to position Spectrum's services effectively

Working Conditions

• Normal office environment

Required Qualifications

• Education: High school diploma or equivalent.
• Experience: Demonstrated achievement in sales goals

Skills

• Communicate clearly and professionally with customers and colleagues
• Demonstrate proficiency in computer and consumer electronics
• Use personal computers and relevant software, including billing systems
• Display strong verbal and written communication skills
• Organize and prioritize tasks effectively
• Show judgment and initiative in performing job duties
• Understand cable communications products and services, including TV, internet and telephone

Preferred Qualifications

• Experience: 2+ years of call center sales experience

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.