Administrative Support Assistant (CYS) (developmental) Nf - 02/03

Job Posting at School Age Center at Fort Leonard Wood

This position is eligible for the NAF benefits package and leave accrual. To expedite the hiring process, include full contact information for professional and personal references on your resume.

Responsibilities include:

• Receiving children, youth, parents, and other visitors in a courteous and professional manner.
• Answering telephones, ascertaining the nature of the call, and directing the caller to the appropriate staff.
• Ensuring parents, children, youth, and visitors sign in before passing the reception area.
• Monitoring children's departure to ensure only authorized individuals remove them from the building.
• Registering/terminating children/youth within the CYS program and/or waiting list database.
• Utilizing the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Providing administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulating policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinating vacancies and reservations for the hourly care program as required.

Qualifications:

NF-02 Qualifications:

• Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).

NF-03 Qualifications:

• Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Must possess experience demonstrating customer service and business communication skills.
• Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook).
• Experience entering and maintaining information into automated databases.
• At least 1 year experience equivalent to the next lower grade level NF-02.
• Highly qualified candidates will possess experience utilizing automated systems for childcare operations.

Area of Consideration: The area of consideration for this vacancy announcement is worldwide. Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.

Manual Application: If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner.

PCS Costs: Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band Allowances and Differentials: This is a pay-banded position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% of the basic rate for hours of non-overtime work performed between 1800-0600. Incentives and Bonuses: Incentives will not be paid. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Child Youth Services: Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.