Support Worker

Casual | Rotating Roster

Location: Surry Hills, NSW 2010

Salary: $44/hour + Super

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

MAC Surry Hills provides 32 beds known as Spectrum Apartments. Spectrum Apartments are supported housing units for men aged 18 and over who are newly homeless or have been homeless for a short period. We take a holistic approach offering individualised case management, a living skills program and onsite access to specialised medical, educational and well-being programs.

This role will provide support to clients from diverse backgrounds and also assist in the daily operations of the crisis units.

Your key responsibilities will be to:

• Assist clients with daily living activities such as meal preparation and accessing medications
• Respond to any emergencies by accessing required internal or external support service
• Assist with the coordination of client attendance at different programs, services and community meetings
• Assist in general supervision of the clients throughout the services to ensure appropriate support
• Collaborate with Unit Coordinators and other staff by providing client coordination and monitoring
• Contribute to the general running of the centre and undertake shift checks as required
• Complete a range of other administrative tasks for the efficient running of the centre
• Ensure correct procedures are followed in relation to petty cash reimbursements, rent payments and occupation fees

Requirements for Success

• Relevant experience in homelessness and working in residential setting
• Comprehensive understanding of the issues and needs of service users particularly homelessness
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Your benefits

• Rewarding work – every day you know you're making a real difference
• Free external, confidential counselling and access to chaplaincy support
• Volunteering Opportunities