Systems And Saas Engineer - Remote Eligible

High-Impact, Cross-Functional Role

This is a high-impact, cross-functional role where you'll work closely with our Security and AI engineers to build and support scalable, secure systems.

You will:

• Identity & Access and SaaS Management (40%)
• Administer, optimize, and automate core services (Okta, Google Workspace, and Slack)
• Manage AWS IAM policies, roles, and service accounts
• Design and implement user onboarding/offboarding automation
• Enforce least-privilege access controls across all systems
• Conduct quarterly access reviews and remediate privilege creep

• Integration & Automation (25%)
• Build and maintain integrations using Okta Workflows and Make.com
• Partner with an AI & Automation Engineer to design workflow solutions
• Create automated provisioning/deprovisioning pipelines
• Document integration architectures and runbooks

• Endpoint Management (20%)
• Engineer macOS and Windows endpoints using NinjaOne
• Maintain device policies, compliance standards, and security baselines
• Deploy software, patches, and configurations at scale
• Troubleshoot complex endpoint issues escalated from the helpdesk

• Infrastructure & Operations (10%)
• Serve as lead for Minted's corporate AWS environment (EC2, S3, IAM, VPC, etc.)
• Manage server infrastructure, monitoring, and disaster recovery
• Support office networks, VPN, and connectivity issues
• Implement infrastructure-as-code where applicable

• Technical Leadership (5%)
• Act as a technical escalation point for the helpdesk team
• Mentor junior IT staff on systems engineering best practices
• Participate in incident response and root cause analysis
• Contribute to IT architecture and strategic planning

You have:

• 3+ years experience in systems engineering or IT operations
• Strong expertise with identity management platforms (Okta, Azure AD, or similar)
• Hands-on experience with AWS IAM, EC2, S3, and core services
• Proficiency with endpoint management tools (NinjaOne, Jamf, Intune, etc.)
• Experience building workflows/automations (Okta Workflows, Make.com, Zapier, or similar iPaaS)
• Solid understanding of networking concepts (DNS, DHCP, VPN, firewalls)
• Comfortable with scripting (Python, PowerShell, Bash, or similar)
• Demonstrated ability to leverage AI tools
• Communication and influence skills:
• Excellent troubleshooting and problem-solving abilities
• Strong written and verbal communication skills
• Ability to explain technical concepts to non-technical audiences
• Highly collaborative mindset with cross-functional teams
• Self-motivated with ability to manage multiple priorities

Bonus Points:

• Experience with SSO/SAML/OIDC protocols and federation
• Familiarity with security frameworks (SOC 2, ISO 27001, NIST)
• Knowledge of Infrastructure-as-Code (Terraform, CloudFormation)
• Experience with SIEM/logging tools (Splunk, Datadog, CloudWatch)
• Background in API integrations and REST/GraphQL
• Certifications: AWS Solutions Architect, Okta Certified Professional, or similar
• Experience working in e-commerce or retail environments

What makes this role unique:

• Collaborative Environment
• You'll work alongside:
• Security Analyst – Partnering on compliance, threat detection, and policy enforcement
• AI & Automation Engineer – Building intelligent workflows and AI-powered tools
• Helpdesk Team – Serving as their technical escalation resource

• Innovation Focus
• We're actively investing in AI-driven automation and agentic workflows
• You'll have the freedom to propose and implement modern solutions
• We value smart automation over manual toil

• Technical Environment
• Identity & Access
• Okta (SSO, MFA, Lifecycle Management)
• AWS IAM
• Google Workspace
• Automation & Integration
• Okta Workflows
• Make.com
• Custom scripts (Python, PowerShell)
• Runbear.io AI platform (chatbots, agents)
• Endpoint Management
• NinjaOne RMM/MDM
• Infrastructure
• AWS (EC2, S3, IAM, VPC, CloudWatch)
• Office networks (Meraki, UniFi, or similar)
• VPN or Zero Trust solutions (Cloudflare, Zscaler)
• Collaboration Tools
• Slack
• Google Workspace
• Dialpad
• Atlassian Jira/Confluence/JSM/Trello
• Airtable
• Monday.co m CRM

Compensation:

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate's primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $76,160 - $99,960

Geo 3: All other U.S. metro locations - $69,888 - $91,728

Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

This role is eligible for an annual performance bonus and stock options.

Benefits:

Benefits will be effective on the first of each month following your initial hire date.

- Medical, Dental, and Vision Benefits

- Employer Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

Disclaimer:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together