Sales Associate

Who We Are

Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we've expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference!

Job Summary

Mint Cannabis is seeking an experienced Patient Service Representative / Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

Your Daily Duties

• Check-in, verify the status, and report patient allotment on POS system.
• Provides patients with education and information about medical cannabis and its uses.
• Assists patients with product selection in an efficient and timely manner.
• Processes patient orders and payments utilizing POS software.
• Operate, maintain, and close cash till and deposit the end of daily earnings.
• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
• Maintain a clean and professional environment for patients.

Attributes

• Customer-focused with a friendly and professional demeanor.
• Dependable and punctual.
• Ability to work well under pressure.
• Team player with a positive attitude.
• Knowledge of the uses of medicinal cannabis and different methods of medicating.
• Knowledge of cannabis brands and products available on the Arizona market.
• General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
• Excellent communication, customer service, and sales skills.
• Basic knowledge of Microsoft Office.
• Ability to work in a fast-paced environment.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Customer service: 1 year; Medical Terminology: 1 year (Preferred); Computer skills: 1 year (Preferred); Cash Handling Experience

Must-Have:

• Flexible schedule, including days, nights, and weekend availability to meet the needs of the business.
• Must be twenty-one (21) years of age.
• Valid Michigan driver's license/Identification

Job Type: Full-time

Location: Onsite; Melbourne, FL

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Week Days
• Night shift
• Weekend availability

Hourly: $15.50

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental
• Vision

How to Apply:

Interested candidates should submit their resume outlining their qualifications and experience via the web portal https://themintcannabis.com/careers/.

Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.