Guest Service Agent (indian Speaking)

Guest Service Agent (Indian Speaking)

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. You will handle all guest enquiries, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

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A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Qualifications:

• A strong focus on customer service
• Prior experience in hotel front office operations is preferred
• Excellent communication skills; fluency in English is required
• Be able to work shifts, weekends and public holidays
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

Additional Information:

Working for an International Brand with over 545 hotels worldwide! Numerous opportunities to progress throughout every level of your career Free medical insurance A large offering of digital learning including LinkedIn courses, eCornell, virtual courses and on site development programs. Discounts at all Minor Hotels and Lifestyle outlets around the world Benefit from other local discounts i.e. Canal+ promotions and many more! Team building activities Global task force opportunities offering short term assignments in other locations Wellbeing activities