Management Info Syst Supv 2 - IT Support Services Supervisor

Management Info Syst Supv 2 - IT Support Services Supervisor

The person in this position manages the daily operations of the IT department, supervising the information technology staff to ensure the department operates at an optimal level. The individual assists with the planning and execution of strategic plans for college technology services, including infrastructure, security, classrooms, and IT systems. The person serves as the Salesforce administrator. The person reports to and advises the Dean of Educational Services / Chief Information Officer on new technology, current technology needs, purchases, and potential technology risks.

Salary Range: $37.34 to $64.29 per hour / $77,966 to $134,238 annually (2024-2025 salary guidelines)

Minimum Qualifications:

• Five years of experience in technology practices such as system administration, cybersecurity, infrastructure, network, or a related Information Technology field. A Bachelor's degree in information technology or a related field from an accredited institution can substitute for one year of experience; an Associate degree in a related field can substitute for six months of experience.
• Three years of supervisory experience.
• Knowledge of techniques for analyzing business requirements and developing solutions that meet needs while maintaining a secure and stable environment.
• Development of computer infrastructure including servers, storage, switches, and operating systems to run applications and user computers.
• Skilled in project management and strategic planning, with a proven ability to develop and implement comprehensive plans for infrastructure, classroom, and business applications.
• Strong oral and written communication skills with a track record of success in developing planning documents and reports such as proposals, budget request justifications, and annual reports.

Preferred Qualifications:

• A Master's degree in Information Technology or a related field.
• Experience managing higher education CRM platforms.
• Knowledge of MnSCU and ATCC policies, procedures, and programs.
• Experience with best practices in implementing and maintaining the NIST 800-171 framework.

Other Requirements:

When applying for this position, please submit a cover letter and resume.

Work Shift (Hours / Days of work): Monday through Friday, 8:00 a.m. to 4:30 p.m.

Full-Time, Unlimited, Exempt

Telework (Yes/No): No

About:

Alexandria Technical & Community College (ATCC) provides quality hands-on and liberal arts education to more than 4,200 students each year, and has been ranked Minnesota's #1 Community College since 2020 (Wallethub, Niche, and UniversityHQ). ATCC offers more than 50 programs and transfer pathways in fields like business, design, education, human services, health, manufacturing, police training, and transportation. Most programs can be completed in two years or less, with some offerings as short as one semester. With a graduation rate more than double the national average and a 99% job placement rate, ATCC maintains a longstanding reputation as an academic institution of excellence.

The campus is located in the heart of lake country: Alexandria, Minnesota. The population is just over 14,000 within city limits, but Alexandria is a true destination, drawing residents from neighboring rural communities plus a tourism boom in warmer months. Alexandria is home to a thriving downtown district, excellent walking and biking trails, plenty of arts, museums, parks, wineries, breweries, and even a whiskey distillery. Paired with diverse year-round outdoor activities and more lakes than you can count, Alexandria is a small town that feels big.

Alexandria College is a member of the Minnesota State system of colleges and universities. Minnesota State is the fourth largest state higher education system in the United States with 26 colleges, 7 universities, and 54 campuses.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date: 11-17-2025

Position End Date:

Open Date: 09-17-2025

Close Date: 10-13-2025

Posting Contact Name: Renae Rae Kasper

Posting Contact Email: renae.kasper@alextech.edu