International Student Support Coordinator

International Student Support Coordinator

The International Student Support Coordinator provides essential services to prospective, current, and recently graduated international students and their families in keeping with the University's mission of providing service to the people of the world. The position is responsible for advising all international students on immigration regulations and related concerns, as well as providing resources for academic, personal, financial, social and cross-cultural concerns. To this end, this position is responsible for understanding and interpreting constantly-changing and nuanced immigration policies and rules, as well as the policies and regulations at Minnesota State Moorhead. It requires keeping up-to-date with complex federal, state, local and University regulations and sponsorship policies that impact international students and their dependents and effectively communicating these changes to those impacted. This position serves as a liaison to university departments, community groups, U.S. and foreign government officials and embassies, and other international agencies. The position is responsible for working with the Student and Exchange Visitor Information System (SEVIS) F-1 and J-1 programs and maintaining compliance with federal reporting requirements. The International Student Support Coordinator will be a member of the Office of Diversity, Inclusion, and Global Engagement department and will support the overall programs and initiatives of the department, as needed. This position will report to the Director of Diversity, Inclusion, and Global Engagement.

Responsibilities

• Provide in-person, telephone, and e-mail advising to international students on immigration regulations and sponsorship compliance (when applicable) as well as providing resources for academic, personal, financial, social, and cross-cultural concerns.
• Provide specialized advising and resources and facilitate communication between international students and various stakeholders and university departments per the provision provided under the Family Educational Rights and Privacy Act (FERPA) on a variety of topics including, but not limited to admissions, employment, academic progress, registration, immigration concerns, financial issues, student life, administrative processes, and health insurance.
• Provide letters and documentation regarding immigration and/or enrollment status, unique circumstances, etc. upon request.
• Provide support to students in crisis situations and make appropriate referrals.
• Keep up-to-date with federal, state, local and University regulations which impact international students.
• Serve as liaison to university departments, community groups, U.S. and foreign government officials and embassies, and international agencies and sponsors.
• Develop, facilitate and/or implement programs and presentations on topics ranging from immigration and compliance to employment, academic success, and life skills using various platforms and multimedia options.
• Serve as the Primary Designated School Official (PDSO) for F-1 and Responsible Officer (RO) for J-1 programs.
• Maintain and process immigration reporting through the Student Exchange Visitor Information System (SEVIS) for F-1 and J-1 students and/or batch processing.
• Serve as the primary point of contact with SEVP for recertification and redesignation for F-1 and J-1, and supervise all non-immigrant visa/immigration SEVIS processes and services for international students.
• Maintain relevant student records in University systems and CRM

Outreach & Other Duties

• Work as an integral, engaged member of the Office of Diversity, Inclusion, and Global Engagement team to develop retention strategies, programs, and new international student orientations.
• Perform other duties as assigned that support the University, division and departmental strategic priorities and initiatives.
• Represent the interests and promote the visibility of the Minnesota State Moorhead international student populations by serving on various campus committees and working groups.
• Support the programs and services offered by colleagues within the department and the Division of Academic and Student Affairs.
• Support and advise international students on campus integration and cultural engagement and belonging activities.
• Other duties as assigned.

Salary Range

$47,788-$78,458 annually

Minimum Qualifications

• Master's degree in Education or related field plus 1 years of professional experience in international education OR Bachelor's degree plus 2 years of professional experience in international education OR an equivalent combination of post-secondary training, education and/or professional experience
• International experience and demonstrated intercultural competence
• U.S. Citizen or Permanent Resident as required by the Department of Homeland Security to serve as PDSO and RO.
• Knowledge of Student Exchange Visitor Information System (SEVIS) for F-1 and J-1 students
• Experience in compliance and risk management as they apply to regulations governing visas
• Experience in working with diverse populations of faculty, staff, and students

Preferred Qualification

• Demonstrated experience working in international student support in a college or university setting
• Previous experience as a Designated School Official and/or Alternate Responsible Officer

Other Requirements

• The successful candidate must be able to lawfully accept employment in the United States by the day employment begins. The University regrets that we are unable to offer H1-B sponsorship at this time.
• A completed application will include a resume and cover letter

Work Shift (Hours / Days of Work)

Monday-Friday, 8:00 AM-4:30 PM

Telework (Yes/No)

No

About

Minnesota State Moorhead is a vibrant community that pushes you to forge your own path. Help shape a campus where students thrive, connect, and lead!

Benefits Information

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date: 02-09-2026