Twin Cities Social Services Assistant Director

Assistant Twin Cities Social Services Director

The Salvation Army Northern Division Headquarters (DHQ) in Roseville, MN, is committed to "Doing the Most Good" by supporting worship, housing, and service centers, addressing community needs, and administering emergency disaster services. The Assistant Twin Cities Social Services (TCSS) Director provides leadership and operational support for metro social services and seasonal programs. This role oversees assigned programs and personnel, ensures compliance with internal policies and external regulations, and contributes to quality assurance efforts. Key responsibilities include supervising program operations, supporting staff development and training, managing seasonal and special events, and building partnerships with community organizations. The Assistant Director works collaboratively with the TCSS Director to advance service outcomes, promote mission alignment, and strengthen community impact. Salary range: $89,608-$93,055.

Essential Functions (approximate time spent):

• Program Oversight & Compliance (25%): Supervise seasonal programs, Life Centers, and assigned housing programs; ensure compliance with contracts and fiscal responsibility; collaborate on quality assurance.
• Training and Staff Development (20%): Support staff development through training, performance, quality assurance, and compliance; plan and execute the annual Mini-Institute.
• Financial Development & Grant Management (20%): Identify funding sources, assist with grant applications, prepare reports, collaborate in budget preparation, and approve office expenditures.
• Collaboration & Advocacy (10%): Build relationships with community partners and represent The Salvation Army at key meetings; assist with advocacy efforts such as the Day at the Capitol.
• Community Engagement & Mission Support (10%): Uphold the guiding principles of The Salvation Army, emphasizing outreach and pastoral care; assist in program goal implementation and community engagement; represent The Salvation Army at interagency councils and collaborations.
• Event Coordination & Special Projects (5%): Plan and coordinate social services events and special projects; liaise with community-based organizations for collaborative efforts.
• Administrative & Personnel Management (5%): Assist in recruitment, training, and policy development.
• Volunteerism & Internships (5%): Increase the impact of student internships and facilitate social services placements.

Education and Experience: Bachelor's degree in social work, human services, or a related field; a combination of relevant education and experience may be considered. Master's degree in relevant field highly preferred. Minimum of five years' experience in social services or a closely related field, including supervisory responsibilities. Must pass background checks, hold a valid driver's license, and clear an MVR check.

Competencies: Knowledge of housing and social services programs, systems, and regulations. Excellent interpersonal and communication, both verbal and written. Demonstrates a high level of integrity and discretion in handling confidential information. Values honesty, diligence, and ethical conduct in all aspects of work. Self-motivated with the ability to take initiative, work independently, and thrive in a team environment. Proficient in Microsoft Office and standard PC applications.

Working Conditions: Requires clear, consistent communication with colleagues and community stakeholders. Professional work environment with eligibility for hybrid, remote-friendly arrangements. May involve extended hours and availability during evenings and weekends. Requires on-call availability for emergency response outside of standard business hours.

Supervisory Responsibilities: Provide leadership, training, and supervision to assigned TCSS employees and volunteers. Driving/Travel Requirements: Operate agency vehicles in support of program operations and organizational objectives. Frequent local travel is required; rare out-of-town or overnight travel may be necessary.

Other Duties: All employees acknowledge that The Salvation Army is a church and agree to support its mission. This job description is not all-inclusive; additional duties may be assigned or adjusted by the supervisor as needed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.