Training Specialist - Human Services Program Representative 1

Training Specialist

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Division/Unit: Health Care Administration / Eligibility and Operations - County Rel & Training

Work Shift/Work Hours: Day Shift / Varies

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Training Specialist exists as a member of the Health Care Eligibility and Operations (HCEO) Education Team, to design, develop, deliver, implement and maintain health care training related to policy, procedures, and the eligibility systems currently used by the Department of Human Services (DHS) for health care.

Job Responsibilities Include:

• Responsible for design, development, implementation, delivery and maintenance of training activities, using both technology-based and classroom methodologies.
• Responsible to draft and update system procedures, and assist with regular review and maintenance of the system procedure manual.
• Represent Health Care Eligibility and Operations (HCEO) on Minnesota IT Services (MN-IT) projects to develop business requirements, draft system procedures and processes, and participate in the development of project deliverables through implementation.

Minimum Qualifications

Two (2) years professional experience advising and determining eligibility for participants in public assistance or health care programs. Experience providing training, facilitating group presentations or similar audience based demonstrations. Bachelor's degree or higher in public administration, psychology, social work, public health, education or related field may substitute for one (1) year of professional experience.

Preferred Qualifications

Experience working in the Minnesota Eligibility Technology System (METS) and Maxis. Technical writing skills to write clear and easy-understand instructional documents. Project management skills with the ability to multi-task and advance activities throughout the project timeline, as well as set goals and timelines, organize project workflows with others and monitor and evaluate accomplishments. Strong communication skills with a demonstrated ability to communicate complex concepts clearly and concisely. Strong interpersonal skills to work effectively with a variety of people in various contexts. Creatively problem-solve and recommend best practice solutions to meet business needs. Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements: To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.