Social Services Assistant

Social Services Assistant

Valley View Village, a Cassia community, is seeking a compassionate, organized, and proactive individual to join our team as a Social Services Assistant. Here, your work will have a direct and meaningful impact on the lives of our residents and their families. Whether you are beginning your career or bringing valuable experience, at Valley View Village you will feel appreciated, supported, and empowered to grow. If you're passionate about making a difference in the lives of others and thrive in a team-oriented environment, we'd love to have you on board!

As a Social Services Assistant at Valley View Village, you'll help support the Social Services Director by performing a variety of tasks, ensuring smooth operations and quality care for our residents. Your responsibilities will include assisting with resident admissions, managing scheduling meetings, providing support for Minimum Data Set (MDS) processes, and coordinating tasks requiring authorization. This role is ideal for someone who is organized, compassionate, and ready to make each day brighter for the people we serve.

Position Type: Full-Time

Shifts Available: Day

Location: 2571 Guthrie Ave, Des Moines, IA 50317

Social Services Assistant Responsibilities

• Assist with resident admissions, including documentation, compliance, orientation, and recordkeeping.
• Prepare and submit accurate, timely MDS assessments.
• Schedule and coordinate care plan meetings, family consultations, and related activities while ensuring clear communication between staff, residents, and families.
• Obtain and document required service/treatment authorizations in compliance with regulations.
• Provide administrative support and assist residents and families with concerns and access to resources.
• Maintain confidentiality and sensitivity in all interactions.

Social Services Assistant Qualifications

• High school diploma or equivalent required; an associate's degree in social work, human services, or a related field is preferred.
• Prior experience in a healthcare or social services setting is an advantage.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent interpersonal and communication skills.
• Proficient in using computers and relevant software applications.

Cassia Benefits:

• Competitive Pay with experience-based raises
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Meal Discounts
• Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
• Employee Assistance Program with free confidential counseling/coaching for self and family members

About Us:

Here at Valley View Village, we have a work hard, play hard mentality. We believe it is important to have a strong work ethic, but it is also very important to have fun at work! We are proud of our staff to resident ratio that allows us to provide quality care to our residents. You'll often hear laughter fill our halls. We value our employees and take pride in recognizing their hard work. Staff enjoy a work/life balance, food discounts, and connecting with our amazing residents. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers.

To learn more, visit our website: valleyviewvillage.org

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.