Service And Product Assistant

Service And Product Assistant At Fairview Ridges Hospital

At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn't just a title — it's a mindset we all share. Whether you're providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters. Fairview is looking for a Service and Product Assistant at Fairview Ridges Hospital. This is a full time benefit eligible position that will require you to be able to work one weekend a month. The Service and Product Assistant (SPA) is responsible for receipt, shipment, delivery, replenishment, cleaning, and maintenance of appropriate equipment, supplies, and forms.

Responsibilities:

• Receive, deliver, replenish, clean, and maintain medical supplies, equipment, linen, and forms across patient rooms and inventory locations.
• Monitor and maintain inventory levels by calculating par levels, performing routine cycle counts, documenting variances, and removing expired or recalled products.
• Identify and prepare medical supplies and surgical instruments for case cart setup based on the operating room schedule; coordinate shipments and restocking across all locations.
• Perform gross decontamination and cleaning of instruments and patient care equipment; ensure proper rotation and routing of medical equipment.
• Respond to customer supply and equipment requests with urgency and professionalism, prioritizing life-threatening situations and using effective communication methods.
• Collaborate with nursing and leadership staff to support inventory decisions, maintain patient confidentiality, and uphold departmental and safety standards.
• Operate inventory systems and material handling equipment (e.g., pallet jacks, dock lifts) safely, while adapting services to the developmental needs of the patient population.

Required Qualifications:

• One year or less comparable materials or related experience
• Ability to bend, reach, stand, and lift a maximum of 75 pounds
• Ability to operate a computer for supply requests, equipment requests, equipment tracking, and efficiency reporting
• Excellent customer service, good communication skills with follow through and ability to prioritize

Preferred Qualifications:

• BA in Supply Chain, Logistics, Business, Nursing or related field
• 1 year health care related experience
• Extensive knowledge of medical hardware/software, medical supplies through formal education channels

Benefit Overview:

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Compensation Disclaimer:

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement:

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status