Senior Manager, Underwriting Software Services

Senior Manager, Underwriting Software Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

As Senior Manager, Underwriting Software Services, you will be responsible for leading the ideation, solutioning, and delivery of major new capabilities for CVS Caremark's PBM pricing/underwriting model and related software tools. You'll provide support to Client Financial Analysis and Optimization (CFAO) users and help maintain existing model functionality and accuracy. This role is business-oriented and positioned prominently between our internal users and technology organization. You will be responsible for:

• The new proprietary PBM pricing model that facilitates underwriting functions. Key responsibilities include managing key pieces of our technology roadmap, prioritizing product backlogs, ideating best-in-class solutions and UX designs, and unblocking and optimizing delivery in an agile SDLC environment.
• Acting as a primary business SME for our technology partners to define requirements, prompt UX designs, collaborate on solutions from our product managers, designers, and engineers, and lead user acceptance testing (UAT).
• Leading major development workstreams from the business perspective to deliver state-of-the-art software tools that are reliable, highly usable, and accurate.
• Fostering strong relationships with the PBM finance team to facilitate systems integrations, forecasting, client profitability efforts, and financial governance of underwriting activities.
• Leading collaborative discussions that are highly complex both technically and financially.
• Leading demonstrations to large audiences in a clear and engaging manner to build confidence and excitement in the tools we are developing.
• Envisioning elegant solutions to complex UX workflows and communicating these requirements to designers in a way that generates experiences users will love.
• Developing and exercising expert knowledge of the PBM industry, current and emerging pharmacy strategies, CVS Caremark enterprise offerings, drivers of CVS Caremark enterprise revenue/profitability, and drivers of client revenue/profitability.

Required Qualifications:

• 7+ years professional work experience
• 5+ years experience in financial product development, financial/pricing analysis, and/or underwriting

Preferred Qualifications:

• 2+ years PBM experience in underwriting, analytics, or product management
• Experience successfully operating in agile SDLC environments
• Experience managing highly complex projects

Education:

• Bachelor's degree or relevant professional work experience.
• Bachelor's degree in business, finance, economics, engineering or computer science preferred.

Pay Range:

The typical pay range for this role is: $67,900.00 - $199,144.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great benefits for great people:

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 10/31/2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.