Security Operations Specialist II

Security Operations Specialist Ii

Ampcus Inc. is a certified global provider of a broad range of technology and business consulting services. We are in search of a highly motivated candidate to join our talented team. Location(s): Minneapolis, MN. Role overview: performs a broad range of operational activities supporting complex securities and/or cash-related transactions. The role requires in-depth knowledge of unit-specific functions, workflows, and supporting systems. Responsibilities include transaction processing, reconciliation, issue resolution, and coordination across multiple departments. The position operates with minimal supervision and supports day-to-day processing, risk management, compliance, and system or account maintenance.

Key responsibilities:

• Differentiate, process, and reconcile complex securities and/or cash transactions.
• Research and resolve transaction discrepancies, inquiries, and customer complaints.
• Review and process time-sensitive and complex documentation.
• Create, update, and maintain departmental procedures and controls.
• Coordinate issue resolution involving multiple internal departments.
• Produce department-level reporting using data from multiple sources.
• Provide training, guidance, or work directions to junior staff as needed.
• Serve as backup support for other operational desks or functions.
• Ensure adherence to risk management, regulatory, and compliance requirements.
• Perform maintenance and setup activities related to accounts, systems, or processes.

Qualifications: high school diploma or equivalent required. 3-5+ years of experience in customer service, operations, financial services, or business processing. Strong attention to detail with a high level of accuracy. Effective verbal, written, and interpersonal communication skills. Strong organizational and multitasking abilities. Ability to work independently while exercising sound judgment.

Ampcus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.