Sales Support Specialist

Sales Support Specialist

The Sales Support Specialist will engage in a dynamic role, splitting their time between phone interactions and working on design and bids for various properties, especially during the heating season. When faced with unsolvable issues, they will collaborate with manufacturing firms to arrange for expert assistance. This role involves writing orders for customers and making outbound calls for design discussions. The specialist will work closely with a variety of manufacturing firms to resolve HVAC-related issues at each location.

Responsibilities:

• Engage in phone communication and design work for property bids.
• Collaborate with manufacturing firms to resolve complex HVAC issues.
• Write and process orders for customers efficiently.
• Make outbound calls to discuss and finalize design specifications.
• Work with a range of manufacturing firms to address HVAC challenges.

Essential Skills:

• Proficiency in customer service and data entry.
• Mechanical aptitude and willingness to learn.
• Strong customer support or customer skills.

Additional Skills & Qualifications:

• Experience in plumbing, HVAC, hydronics, or experience in hardware stores like Menards, Ace Hardware, or Home Depot is beneficial.
• Openness to learning and developing technical aptitude.

Work Environment:

The work environment is informal and team-oriented, fostering a fun and engaging atmosphere. Employees will enjoy a variety of tasks each day, ensuring the role remains fresh and exciting. The company is an ESOP, encouraging a sense of ownership and camaraderie. Technical skills are developed on the job, with opportunities to be active and work on your feet.

Job Type & Location:

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits:

The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Minneapolis, MN.

Application Deadline:

This position is anticipated to close on Nov 14, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.