Mgr Pharmacy Operations - Financial Access Services

Pharmacy Manager

The Manager will partner and advocate with leadership and other stakeholders both internally and externally to drive prescription and revenue capture rates by providing patients with comprehensive access services. This position employs strong knowledge of third-party billing, revenue cycle, healthcare operations and market trends to ensure operational goals and objectives are clearly defined and met. This position represents Pharmacy Services programs and solutions effectively to key stakeholders positioning for long-term growth in the benefit verification and payer procurement space. The Manager will have excellent consultative, project management, presentation, analytic and problem-solving expertise and can adeptly use interpersonal, customer service and collaboration skills to build relationships, influence outcomes, drive stakeholder satisfaction and program outcomes.

Responsibilities:

• Manages the day-to-day operations to oversee pharmacy services including verification or insurance benefits, financial counseling, research, and support.
• Partner with human resources and other teams on human capital initiatives that ensure recruitment of high-quality candidates, foster staff engagement, encourage professional development and provide appropriate training and orientation.
• Drive a culture of continuous improvement using lean management tools to support, challenge and evolve processes to achieve pharmacy operational goals.
• Maintain knowledge, ensures, and facilitates compliance with all relevant laws, regulations, policies, procedures, and standards.
• Strategically plan, negotiate, and influence the interactions and relationships with key internal and external stakeholders to achieve revenue capture goals and grow business.
• Lead the team to ensure high level of service provided to stakeholders and patients including collaborating, coaching, and influencing stakeholders to ensure seamless service delivery and high client satisfaction.
• Provide consultative services regarding design and service improvement.
• Responsible for timely and accurate analysis and decision making to support business performance, operational and financial objectives.

Required Qualifications:

• B.S./B.A. in business, health care or related field or the equivalent related work experience.
• 5 years experience in healthcare business office at least one year of which was with billing, collections, and third-party payers.
• 1 year leadership experience.
• Demonstrated proficiency in Microsoft Office products.
• Excellent interpersonal and written communication and presentation skills.

Preferred Qualifications:

• Registered Technician with Minnesota Board of Pharmacy.
• Pharmacy certification with the Pharmacy Technician Certification Board.

Benefit Overview:

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Compensation Disclaimer:

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement:

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.