Medical Support Assistant

Medical Support Assistant

The incumbent serves as a Medical Support Assistant (MSA) in the Community Care department. The incumbent performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care referral processes in the Saint Cloud MN VA.

Responsibilities include: scheduling appointments, recognizing the urgency of consults, accurately scheduling medical care, communicating appointment details to patients, collaborating with nursing teams, and facilitating access to care.

Work Schedule: Monday-Friday 8am-4:30pm

Requirements include: U.S. Citizenship, proficiency in written and spoken English, subject to background/security investigation, and completion of an online onboarding process.

Qualifications include basic requirements such as citizenship, experience, education, and English language proficiency. The full performance level of this vacancy is GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.