Lead Business Partner Strategy & Ops

Strategy & Ops Lead, Guest Experience

The pay range is $92,000.00 - $166,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The Strategy & Ops Lead, Guest Experience plays a key role in driving planning, execution, and operational excellence across a dynamic organization that brings together Guest Experience teams focused on Marketing, Digital and Loyalty. The Strategy & Ops Lead serves as a connector and problem solver — enabling clarity, alignment, and seamless execution across initiatives that enhance how guests experience Target every day.

Core Responsibilities

Strategic & Business Planning

• Partner with the VP, Chief of Staff and Director, Strategy & Ops to support business planning and strategic alignment across the Guest Experience organization.
• Coordinate priorities and timelines, ensuring connection to enterprise goals and initiatives.
• Support the development of materials and insights for senior leadership meetings, business reviews, and enterprise updates.
• Track progress on key initiatives and help identify opportunities to accelerate impact.

Operational Excellence

• Manage business routines, meetings, and communications that keep the organization operating effectively.
• Design and maintain tools and processes that bring clarity to priorities and workstreams.
• Help drive continuous improvement in how the organization plans and delivers work.

Cross-Functional Collaboration

• Partner with teams across Target to ensure Guest Experience work is well-coordinated and aligned with enterprise strategies.
• Facilitate communication and information flow between leadership, partners, and key stakeholders.
• Represent the Guest Experience organization in select forums, ensuring clarity and follow-through on actions.

Communication & Team Enablement

• Create clear, engaging materials that communicate strategy, progress, and priorities.
• Support leadership team meetings and engagement routines to foster connection and alignment.

About You

7+ years of experience in Strategy, Marketing, Digital, or Operations

Strategic thinker with a bias for action and attention to detail

Strong operator and problem-solver with the ability to manage multiple priorities

Proven ability to collaborate with and facilitate through a wide range of stakeholders & partners

Excellent communication, storytelling and relationship-building skills with the ability to craft your message to a variety of audiences

Entrepreneurial mindset with an ability to influence without authority

Experienced in navigating a large, matrixed organization

Comfortable navigating ambiguity with a focus on clarity, connection & outcomes

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

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Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.