Investigative Researcher / Human Services Program Representative 1

Investigative Researcher

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Division/Unit: Department of Human Services / Office of Inspector General (OIG)-BGS ESO Research Unit 3

Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $28.82 - $42.31 / hourly; $60,176 - $88,343 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework, please see telework guidelines for more information.

This position is responsible for conducting background studies in accordance with the Human Services Background Studies Act (245C). Background studies are conducted on individuals who will have contact with vulnerable (child or adult) populations; and in compliance with requirements of licensed, and/or non-licensed human service and health programs. This position accesses a range of study subject records and information that are obtained from specific sources such as online databases, registries, and repositories; including sources maintained by the Federal Bureau of Investigation (FBI). This position is accountable for processing a high volume of background studies; study elements, and performs complex functions and must meet statutory timeframes for completing and closing out each study. Under limited supervision, this position reports to a BGS Research Unit Supervisor. As a Fee-for-Service enterprise model, the division measures effectiveness, efficiency, and stakeholder satisfaction through regular reviews of business intelligence data by managing and measuring the volume of studies, study complexity, and time to complete studies. The Background Studies Division is situated within the Office of Inspector General (OIG). Background Studies enterprise also administers and performs rap back services; employment and licensure verifications; disqualification reconsiderations, set-asides and variances; preponderance of evidence, statutory comparisons, recissions, expungements, administrative fair and contested case hearings, and litigation.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years professional experience analyzing records and making determinations in a criminal justice or social services setting. Experience must demonstrate the following:

• Access and utilize a variety of web-based systems, online repositories, and/or databases to initiate, locate, and obtain court information and records.
• Demonstrated knowledge of research methods, practices and approaches.

Preferred Qualifications

Knowledge of statutes, laws, regulations, rules and policies such as:

• Minnesota Statutes, Chapter 245C (Human Services Background Studies Act)
• Minnesota Statutes, Chapter 13 (Minnesota Government Data Practices Act)
• Minnesota Statutes, Chapter 245A (Human Services Licensing Act)
• Adam Walsh Child Protection and Safety Act of 2006 (Federal Law)
• Minnesota Statutes, sections 626.556 (Maltreatment of Minors Act)
• Minnesota Statutes, section 626.557 (Vulnerable Adult Act)
• Applicable Minnesota Statutes pertaining to the Minnesota Department of Health
• Applicable federal laws and rules pertaining to:
• Criminal History Records Information (CHRI)
• Criminal Justice Information Systems (CJIS)
• Public Law 92—544
• Knowledge of Data Privacy and Security.
• Experience in reviewing criminal history records.
• Respond to inquiries from all stakeholders in a professional manner; maintain confidentiality related to sensitive and private study subject records and data.
• Prioritize studies which have high-risk factors involved including maltreatment; ensure results are for the purposes of employment, education, or for an agency program. Effective communicator: orally and in writing.
• Provide excellent customer service.
• Internet use and website navigation.
• Proficient in using technology and equipment (computers)
• Proficient in using Microsoft Office Suite applications.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

• Criminal background check
• Reference check
• Fingerprinting check (MNJIS/CJIS)
• Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.