Hospitality Point Of Sale Implementation Specialist

Hospitality Point Of Sale Implementation Specialist

Locations: Plymouth, MN

Are you in the hospitality industry with an aptitude for technology and looking for a career change? This is the opportunity you have been waiting for! This position is accountable for ensuring excellent client services and a working knowledge of the hospitality industry as it relates to point of sale systems.

Who We Are – 100% Employee-Owned Total Solution Technology Provider

When you join our company, you're more than an employee. You're an associate and contribute to NCBP's ownership culture, which means that you share in the value of our profits and our success.

Who You Are

• You love interacting with clients and creating positive experiences.
• You are someone who thrives on making technology easier for others to use and working both independently and in a team environment!

What You'll Be Doing

• Providing a positive experience and service to all clients.
• Program/configure, test, and document POS systems/software and make modifications to existing programs as well as configure advanced network options and 3rd party interfaces.
• Effectively and efficiently manage a project within scope for every installation assigned and ensure a high standard of service and satisfaction for the client.
• Provide knowledge and proficiency of POS software, operating systems and networks for all product lines as assigned.
• Effectively train clients in POS functionality.
• Analyze the needs of clients through client surveys and by collaborating with Sales and Implementation Manager.
• Maintain current knowledge of PCI/DSS compliancy on POS systems.

What Are We Looking For

• Previous SkyTab or Simphony experience is a plus.
• Experience in the hospitality industry is preferred.
• Travel, including overnight, is required.
• Proficient using Microsoft Office Suite, mainly Outlook, Word and Excel.
• Ability to train clients on technical applications.
• Excellent communication skills (verbal, written and listening), attention to detail and organizational skills required.

We Will Train The Right Candidate!

We offer a competitive compensation and benefits package that includes:

• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Paid Time Off (PTO) and Paid Volunteering Time Off (PIC)
• Medical, Dental, Vision and more!

Visit us at www.ncbpinc.com

Why North Country?

• Industry Leader Since 1948 - 75+ years serving grocery, convenience, and hospitality industries
• True Ownership - After 6 months, become an associate-owner through our ESOP and share in company success
• Career Growth - From technical roles to leadership positions with unlimited advancement potential
• Great Balance - Mix of fieldwork and office support with travel throughout the beautiful Twin Cities

Ready to Own Your Career? Join North Country where your problem-solving skills don't just fix systems—they build your financial future. Apply today and discover what it means to be more than an employee. Become an owner. North Country Business Products - Where Technology Meets Ownership