Hospital Services Representative/ Driver - Duluth

Hospital Services Representative/Driver - Duluth

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers. Approximately 75% of the job is spent in the hospital services department and 25% of the job is driving and delivering orders.

Schedule: Tuesday - Saturday evening schedule: typically 1:00pm - 9:30pm (can fluctuate about between starting at 12-2pm and ending between 9-10:30pm, based on our work needs).

Job Responsibilities:

• Performing and overseeing daily hospital service tasks (HSRD-1 tasks) Hospital Orders: Consigning Shipping Packing Reconciliation Irradiation/modification
• Performing timely driving functions Delivering hospital transfusion services blood component orders. Performing whole blood pick-ups from collections van/mobiles/fixed sites. Performing sample pick-ups for reference lab, donor testing, and nat lab.
• Customer Service: Responsible for daily interactions with our hospital customers. Daily telephone communications with the hospital transfusion services allows for correct orders and component shipments
• Equipment Maintenance: Maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the maintenance department and equipment support services.
• Maintains hospital services vehicles, department supplies, required forms, and reports.
• Maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution, and transport of blood component.

The hourly rate for this position is $20.05/hr. (plus applicable shift differentials) IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Qualifications:

• Education: High school education or equivalent
• Physical: Ability to lift up to 50lbs and continuous movement in and out of vehicle
• Other: Ability to work well with others and independently 2 years of driving and/or customer service experience Good driving record Good communication skills; both oral and written Ability to learn required computer functions and programs Attention to detail

Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. To learn more, visit mbc.org/about-us. Innovative Blood Resources is an equal employment/affirmative action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, marital/or parental status, age, national origin, citizenship, disability, veterans status, or any other classification protected by applicable Federal, State, or Municipal Law. If you require assistance or accommodations completing our application process, please contact our human resource department at 651-332-7000, Monday thru Friday 10-4. We are unable to return phone calls related to checking on the status of job applications successfully submitted electronically.