Healthcare Customer Service Representative

Health Plan Administrator

Join a large Health Plan Administering company here in the Metro! Join a dynamic and supportive team where your customer service skills make a real difference! In this role, you'll be at the heart of our mission - administering health insurance benefits and providing exceptional support to our members and healthcare providers. Our representatives handle a high volume of inbound calls (50–60 daily), assisting with inquiries related to claims, benefits, and eligibility.

What We're Looking For: We're seeking individuals with a strong background in call center environments who thrive in fast-paced settings and are passionate about helping others. A background in healthcare is a definite plus, as it helps you hit the ground running and better understand the needs of our members and providers.

Main Position Details

Start: 11/03 Pay: $21.00/Hr Training: Three weeks in length, Monday - Friday from 9:00am-3:30pm Schedule: Will be assigned 8-hour shift Monday - Friday between 7:00am - 7:00pm. Location: Bloomington, MN Duration: Contract position, currently set through 1/31/2026. Potential for permanent opportunity based on performance

Why You'll Love the Role: Make a meaningful impact every day by helping people navigate their health benefits. Be part of a collaborative team that values your contributions. Gain valuable experience in the healthcare and insurance industries.

Additional Skills & Qualifications

• 1+ year of Customer Service Call Center Experience
• Self motivated
• Problem solving
• Strong technical aptitude

Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Eden Prairie, MN. Application Deadline This position is anticipated to close on Oct 29, 2025.