Equipment Service Technician

Equipment Service Technician

At STERIS, we help our customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment. Individuals with experience working in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc. are often successful. This technician will mainly service customers in the Great Minneapolis area but will have 1 night max per week away from home.

What you'll do as an Equipment Service Technician:

• Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.
• Manage time effectively by prioritizing customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
• Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.
• The technician will provide customers with information, pricing and repair options. With management support, build relationships with sales to drive customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.
• Provide support to various locations within assigned territory depending on the service agreements and customer needs.

The experience, skills and abilities needed:

• Required: High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
• Valid driver's license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on customer and business needs.

What STERIS offers:

• Market competitive pay
• Extensive paid time off and (9) added holidays
• Excellent healthcare, dental and vision benefits
• Company vehicle
• Company cell phone/laptop
• Tools, equipment, uniforms provided
• Long/Short term disability coverage
• 401(k) with company match
• Maternity & paternal leave
• Additional add-on benefits/discounts for programs such as pet insurance, tuition reimbursement and continued education programs
• Excellent opportunities for advancement and stable long-term career

Pay range for this opportunity is $54,187.50 - $70,125. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.