DME Sales & Service Specialist

DME Sales And Service Specialist

The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential duties and responsibilities include assisting patients in the selection of available DME products, demonstrating and explaining DME equipment for in-home use, performing maintenance and repair of DME products, assembling equipment, assisting with the DME order intake process, contacting eligible patients for monthly/quarterly resupply orders, performing POS transactions, answering customer inquiries, and processing patient payments.

Supervisory responsibilities include no direct reports.

Essential skills and experience required include effective interpersonal, time management, and organizational skills, as well as excellent customer service skills. Preferred skills include an associate's degree in a related field of study, experience in DME products and services, and basic computer skills.

Summary of benefits at Winona Health include health insurance, income protection, retirement planning, work/life balance, education and development, and employee discounts.

Internal applicant policy states that it is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Employees must submit an application for consideration through the internal application portal and have successfully completed at least six months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer.

Winona Health is an equal opportunity employer and does not discriminate against any person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law.