Director, Technology Business Operations

Director, Technology Business Operations

Thomson Reuters is seeking a dynamic and strategic Director, Technology Business Operations to elevate our business operations function within Commercial and Corporate Engineering and drive operational efficiency across finance and processes. We are modernizing our commercial systems and consolidating multiple legacy ERP platforms into a unified SAP S/4HANA ecosystem across multiple entities and countries-a multi-year transformation. Alongside this, we are scaling rapidly as a function to meet our transformation objectives. We're looking for a proven leader who has successfully navigated this level of complexity and can serve as the operational driver supporting the function's growth. Reporting to the Vice President of Strategy & Architecture, this hybrid individual contributor role operates at the intersection of strategy and execution, working with senior stakeholders while maintaining the technical depth to drive meaningful change.

About the Role

As Director of Technology Business Operations, you will drive operational excellence, financial discipline, and business alignment across the Commercial and Corporate Engineering technology organization. You'll partner closely with senior technology and business leaders to ensure that technology investments, processes, and performance are optimized to support enterprise goals.

• Strategic Planning & Governance
• Lead annual and quarterly planning cycles, including budgeting, headcount planning, and OKR alignment
• Develop and maintain governance frameworks to ensure transparency, accountability, and alignment across programs and initiatives
• Operational Excellence
• Drive continuous improvement across technology operations, including organizational design, process optimization, tooling, and performance metrics
• Oversee vendor management, procurement processes, and contract negotiations in partnership with Finance and Legal
• Develop executive-level communications, dashboards, and presentations summarizing portfolio and team performance
• Financial Management
• Manage technology budget and forecasting processes, ensuring accurate tracking of spend, variance analysis, and cost optimization
• Partner with Finance to deliver timely reporting and insights to executive leadership
• Program & Portfolio Management
• Establish and manage a centralized portfolio of strategic technology initiatives, partnering with the CIO PMO to ensure delivery against timelines, budgets, and business outcomes
• Provide governance around project intake, prioritization, resource allocation, and dependency tracking across competing initiatives

About You

10+ years of experience in technology operations, strategy, or program management, with at least 5 years in a leadership role

Proven track record of managing large-scale budgets, portfolios, and cross-functional teams

Strong understanding of enterprise technology environments, including software development, infrastructure, and cloud platforms

Experience with financial planning tools, project management methodologies (Agile, SAFe), and operational frameworks (ITIL, COBIT)

Excellent communication, stakeholder management, and analytical skills

MBA or equivalent advanced degree preferred

Experience in a global, matrixed organization preferred

Ability to influence and lead through change

Passion for operational excellence and strategic impact

What's in it For You?

Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and...

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.