Claims - Customer Service

Contract Opportunity

This is a contract opportunity that's open due to a permanent employee resigning. Key responsibilities include performing follow-up functions related to unfair claims practices, assisting with pre-escheat work related to unclaimed property, and responding to varied and complex customer service requests. The role also involves mentoring team members, coordinating projects, and providing proactive customer service. The investigative work comprises 70% of the role, with the remaining 30% dedicated to call and email outreach to clients. Skills required include data, administrative support, customer service, data entry, and customer support.

Skills and Qualifications

Required: 1-2 years of experience in operations, insurance or financial industry in various operations focused areas.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits available include medical, dental & vision, critical illness, accident and hospital, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.

Workplace Type

This is a hybrid position in Minneapolis, MN.

Application deadline: This position is anticipated to close on Aug 28, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.