API Solution Engineer

Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. The API Commercial Cards Solutions Engineer will play a key role in working with sales, relationship managers, and technical teams, and external partners to facilitate API integrations to support customer requests for provisioning of data to and from other platforms. This role includes a focus on continuing process improvement, process documentation and standardization, training & support to internal team members and channel partners, and planning for product/service enhancements. Responsibilities as the API Solutions Engineer:

1. Provides overview of API process journey to prospective and current clients
2. Guides clients through common API use-cases and presents integration options.
3. Onboards new client accounts from sales to first API call + Includes detailed documentation on Business Use Cases, Error Handling, API Call Mapping and Test Case ideation + Serves as the subject matter expert to communicate technical specifications, answer integration questions, provide testing support and trouble-shoot issues.
4. Works closely with Business Line Product Owners to understand the short and medium-term API strategy for the business
5. Understands current and future API capabilities and relays customer feedback to help shape the API product roadmap
6. Interacts with multiple information systems and other analysts to ensure data integrity and consistency across platforms
7. Engages and participates in API lifecycle release management, including:
• Works as liaison to support client in functional and regression testing of API integration
• Assists in developing API solution engineer process documentation
• Interacts with product partners and customers to understand preferences and requirements for connectivity to third-party systems and solutions
• Interacts with personnel from external third-party vendors and partners, including definition of joint project scope, and oversight of execution and testing
• Maintains list and description of client and/or third-party connectivity requests and implementations

Basic Qualifications:

• BS or BA degree with 3+ years of experience in IT, software project or product management, or IT administration or management.
• 3+ years of experience working with APIs and/or other integration solutions with external partners is required.
• 3+ years of experience working with business partners and collaborating on solutions to benefit both companies is required.

Preferred Qualifications:

• Experience in the banking or payment systems or platforms is required
• Experience with REST APIs, including Open API specifications
• Knowledge of HTTP Protocols
• Knowledge of API support technologies, such as Postman and Jira
• Experience interacting with functional teams in IT, Finance, Operations, Services, Software Development, Product Management

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Pay Range: $92,820.00 - $109,200.00