Senior Software Engineer, Agentic AI

Senior AI Engineer

We are looking for a Senior AI Engineer to help build the next generation of AI-powered tools to accelerate our internal ms. This is a software engineering role first where you should be comfortable owning backend systems, APIs, and production architecture. AI/agentic experience is the layer on top. This is a hands-on, high-ownership role at the center of a growing AI Ops function within Corporate Technology. You will design and build AI Assistants that automate real workflows, integrate with enterprise tools, and are grounded in sound software engineering practices. You will not be building demos. You will be building production-grade systems that people at RVO Health will use every day.

The ideal candidate is comfortable working across the full AI development stack: from designing AI workflow automation and fine-tuning prompts to building APIs and integrating third-party platforms. You thrive in a fast-moving environment, can translate a business workflow into a technical architecture, and care about delivering work that is reliable, maintainable, and secure.

This role reports into the Director of AI Ops & Platform Engineering and works closely with the AI Ops team, security, IT, and platform engineering. It is an early and influential seat in a program that will accelerate the adoption and use of AI across RVO Health.

To prioritize togetherness, culture, and accountability, this role operates on a hybrid in-office work schedule. We're hoping to have someone in one of the following offices (Tuesday-Thursday):

• Charlotte, NC
• Denver, CO
• Minneapolis, MN

Design, build, and iterate on AI Assistants integrated with enterprise tools including Jira, Slack, and internal data sources

Develop and maintain prompt engineering frameworks, evaluation pipelines, and feedback loops to continuously improve assistant quality and reliability

Build and maintain APIs, backend services, and integrations that connect AI capabilities to the tools teams already use

Collaborate with AI Ops, security, IT, and platform engineering teams to ensure systems are production-grade, secure, and observable

Contribute to a repeatable framework for building new AI Assistants as the program expands

Enable the organization by building a marketplace of shared skills/plugins

Evaluate new models, tools, and libraries and make informed recommendations on when and how to adopt them

Identify and mitigate risks related to AI outputs, data handling, and responsible use

Contribute to technical documentation, runbooks, and onboarding materials that help the team scale what gets built

4+ years of software engineering experience, with at least 1 year focused on building with AI and/or creating LLM-powered applications

Experience building and deploying apps in cloud infrastructure

Hands-on experience with LLM APIs (OpenAI, Anthropic, or similar) and the practical realities of prompt engineering at scale

Experience leveraging Claude Code for agentic coding

Experience integrating with third-party APIs and enterprise tools (Jira, Slack, or similar platforms is a plus)

Experience with software engineering best practices including: version control, testing, CI/CD, observability, and code review

Strong communication skills and the ability to work with non-technical stakeholders to understand workflows and translate them into technical requirements

Starting Salary: $140,000 - $175,000 *Note actual salary is based on geographic location, qualifications and experience

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Pharmacy Benefits

Income Protection Plans

Pet Services Plans

Mental Health Support

Wellness Coaching

HSA- Health Savings Account

Commuter Benefits

Gym & Fitness Center Discount Program

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.