Senior Servicenow Developer - Remote Eligible

Senior ServiceNow Developer

GovCIO is currently hiring for a Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U.S. Coast Guard. This is a remote position.

Responsibilities:

• Develop and configure applications within the ServiceNow platform, utilizing App Engine, Flow Designer, and UI Builder to meet mission objectives with minimal manual coding.
• Collaborate with stakeholders to analyze requirements and translate operational needs into scalable, functional scoped applications and ServiceNow modules.
• Execute the full Software Development Life Cycle utilizing diverse methodologies, including Scrum, Agile, DevSecOps, Lean, and Waterfall, ensuring ServiceNow releases are delivered on schedule.
• Troubleshoot and resolve technical issues related to platform integration, MID Server configuration, deployment, and functional defects.
• Minimize technical debt by applying ServiceNow best practices and platform governance to ensure "out-of-the-box" alignment.
• Maintain cybersecurity compliance by developing ServiceNow applications that conform to USCG system security requirements and federal data protection standards.
• Produce and maintain technical documentation, including Software Product Documentation, Update Set logs, and updates to the Software Lifecycle Management Plan.
• Support application lifecycle activities, including the migration of legacy workflows into ServiceNow and the modernization of existing platform modules.
• Provide technical insights regarding ServiceNow platform capabilities, governance models, and digital transformation strategies.

Qualifications:

High School with 10+ years (or commensurate experience)

Required Skills & Experience:

• Demonstrated experience developing on the ServiceNow platform.
• Proven ability to execute the Software Development Life Cycle using modern frameworks such as Agile, DevOps, or DevSecOps in a mission-critical environment.
• Experience securing ServiceNow applications in accordance with USCG, DoD, DHS, or federal cybersecurity policies.
• Proficiency in systems integration, including connecting ServiceNow with external data sources, APIs, and enterprise infrastructure.
• Strong communication skills with the ability to participate in technical discussions and translate requirements between stakeholders and engineering teams.
• Ability to manage tasks in a fast-paced environment, focusing on platform scalability and operational readiness.

Preferred Skills & Experience:

• Experience supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.
• Knowledge of ServiceNow Governance or the Common Service Data Model (CSDM).
• ServiceNow Certifications (e.g., Certified Application Developer or Certified Implementation Specialist).
• Familiarity with enterprise IT governance and hybrid cloud integration.
• Strong analytical, problem-solving, and continuous improvement mindset.

Posted Salary Range: USD $130,000.00 - USD $161,000.00 /Yr.

Company Overview:

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect:

Interview & Hiring Process:

• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.