Securities Operations Specialist I

Securities Operations Specialist II

Performs a variety of operational securities and cash transactions, ensuring accuracy and timely processing or processes that require general knowledge of unit functions and systems. Duties may include differentiating, processing and reconciling transactions; researching inquiries; addressing and resolving customer inquiries, escalating complex matters as needed to support internal business partners and/or clients/investment managers; reviewing time sensitive and/or less complex to moderately complex documents; Participates in revising departmental procedures. Coordinates situations that involve other departments.

• Processing and reconciling transactions to ensure timely settlement and accurate recordkeeping. Reviews daily reports to identify discrepancies and maintain SLA compliance. Answers routine questions from clients to ensure consistent client support.
• Mitigates operational risks by ensuring compliance with regulatory requirements, policies and standard operational procedures.
• Assist in training, professional development, and assisting with procedural updates.
• Performs other duties as needed and participates in special projects as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

High School Diploma or equivalent

3+ years of experience in customer service, operations, financial services or business processing

Strong attention to detail and accuracy

Effective verbal, written and interpersonal communication skills.

Ability to prioritize tasks and manage time efficiently.

This position is only hiring in Minneapolis, MN (within 30 miles).

This role is a hybrid schedule (blending 3-4 days in-office and 1-2 days remote). You'll work with your leader to figure out which option may align best based on several factors. Monday - Friday.

At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being.

Principal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.