Sales Support Specialist

Sales Support Specialist

Work where you matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort, and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.

Position Overview: We are seeking a highly organized, motivated, and detail-oriented Sales Support Specialist to join our team. This role serves as the first point of contact for our sales team, vendors, and staff while providing vital administrative support to ensure efficient office operations.

Essential Functions and Skills:

• Provide comprehensive administrative assistance such as data entry and reconciliation, data analysis, maintenance of data archives and templates, coordination of appointments and meetings, reconciliation of expenses, management of calendars for various leaders, and note-taking and distribution
• Maintain training, onboarding, and event supplies; coordinate service requests and order materials as needed
• Prepare and ship outgoing correspondence and packages (USPS, UPS, FEDEX)
• Support internal events and meetings by preparing venue and materials before and after, coordinating logistics, ordering supplies, and securing any needed catering
• Provide support for special administrative projects and tasks as needed

Performs other duties as assigned.

Qualifications:

• High school diploma or equivalent; a bachelor's degree preferred
• 3+ years of experience in a receptionist, administrative, or customer service role (equivalent degree is acceptable)
• Professional demeanor and positive attitude
• High attention to detail
• Self-starter with social tact and problem-solving skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, and PowerPoint)
• Proficient in Adobe Acrobat and Reader
• Ability to handle sensitive information with discretion
• Ability to work in a high-paced environment, juggling multiple tasks at once
• Ability to write and edit professional correspondence, reports, or other business communications
• Organizational and multitasking skills, as demonstrated by managing calendars, scheduling meetings
• Experience with and proficiency in sourcing vendors for special projects such as gifting and printing
• Preferred experience and proficiency in Canva
• Preferred experience and proficiency in Microsoft Clipchamp
• Willingness to learn and create new processes to better the organizational flow and maximize efficiency

Physical Requirements: The physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be made.

Pushing/Pulling and Lifting/carrying up to 40 pounds.

The annual salary range for this role is $55,000 - $65,000/annually. An employee's actual annual salary will be based on but not limited to: geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical/dental/vision/pet insurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and/or eligibility for other compensation.