Product Development And Support Analyst (remote) - Remote Eligible

Product Development And Support Analyst (Remote)

In this role, you will:

• Problem solve using spreadsheets, databases, statistical software, and other resources to synthesize and analyze data and information
• Process data for predictive models and visualization
• Assist in creation of models for analyzing and predicting various risks
• Validate software output
• Create materials to answer client questions on an ad-hoc basis
• Prepare and document project files
• Assist in R&D and marketing efforts to grow the business
• Check teammates' work for technical accuracy
• Leverage AI-enabled tools (e.g., generative AI, automation platforms) to enhance research, analysis, and workflow efficiency
• Apply sound judgment when using AI outputs, including validating accuracy, identifying limitations, and ensuring appropriate use
• Continuously evaluate and refine personal workflows to incorporate emerging tools and best practices

What we are looking for:

• Professional qualifications: Working knowledge of spreadsheet and word processing software, computer and statistical programming experience, SAS, Python, and/or R, and a college degree in a STEM related discipline such as actuarial science, mathematics, data science, statistics, computer science, or other quantitative field.
• Personal qualifications: Strong technical and analytical skills, strong attention to detail, excellent communication skills, including the ability to express complicated technical concepts verbally and in writing to a variety of audiences, curious; not judgemental, and adaptable in learning and applying new technologies.
• Preferred qualifications: 2-5 years of experience in healthcare, predictive modeling, or a related field, curiosity and self-direction, good understanding of statistics, experience with project management, experience with VBA, experience with Power BI, experience with state management and version control tools such as Docker and Git, knowledge of large-scale machine learning tools/platforms such as Databricks, and experience with cloud computing.

The team: MARA is a platform-independent software product that fuels population health analytics and helps customers implement financial decisions, payment arrangements, and care support programs with confidence. MARA is at the heart of today's leading population healthcare analytics platforms. It provides patient risk insight using demographic, medical claim, and pharmacy claim information. Available since 2009, today MARA supports more than 300 healthcare organizations. Government healthcare programs, not-for-profits, mutuals, for-profit health plans, and healthcare providers rely on MARA models to evaluate risk for financial and medical management applications.

The Milliman Advanced Risk Adjusters team is a group of risk adjustment product experts, healthcare actuaries and analysts, data scientists, and software developers dedicated to developing top-performing risk assessment models and easy-to-use software. We're passionate about building better longitudinal healthcare analytics tools and empowering healthcare stakeholders to solve complex cost and care challenges. The MARA R&D team supports all areas of product development and support. They work closely with software developers and client services to ensure high quality output is produced that meets the needs of users, and they create materials designed to assist in client training and support. The team also works closely with healthcare actuaries, clinicians, data scientists, and other professionals from various Milliman practices. Employees balance working independently and collaborating with other team members on a variety of projects concurrently.

Location: This is a remote position. Candidates hired into this role may work onsite in select Milliman office locations, if they prefer.

Compensation: The overall range for this role is $59,200 - $109,020. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $68,080 - $109,020. All other locations the range is $59,200 - $94,800. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Benefits: We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: medical, dental and vision - coverage for employees, dependents, and domestic partners; employee assistance program (EAP) - confidential support for personal and work-related challenges; 401(k) plan - includes a company matching program and profit-sharing contributions; discretionary bonus program - recognizing employee contributions; flexible spending accounts (FSA) - pre-tax savings for dependent care, transportation, and eligible medical expenses; paid time off (PTO) - begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis; holidays - a minimum of 10 paid holidays per year; family building benefits - includes adoption and fertility assistance; paid parental leave - up to 12 weeks of paid leave for employees who meet eligibility criteria; life insurance & AD&D - 100% of premiums covered by Milliman; short-term and long-term disability - fully paid by Milliman.

Who we are: Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman employee resource groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations.