Patient Services Coordinator, Emergency Department
Minnesota Jobs
Patient Services Coordinator
We are currently seeking a Patient Services Coordinator to join our Emergency Department team. This 0.75 FTE (60 hours per pay period) role will work on-site (Evening/Nights and Every 3rd Weekend, Working 3:30 PM - 3:30 AM).
Purpose of this position: Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications.
Responsibilities:
- Functions as a central point of communication for the unit
- Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
- Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
- Performs general receptionist duties
- Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
- Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
- Provides basic technical support and maintenance of computer functions
- Serves as a resource for health care team members, to assist them in navigating the electronic health record
- Monitors, facilitates, and acts on orders