Office & Admin Specialist Int - Auxiliary Services Specialist

Auxiliary Services Specialist

The Auxiliary Services Specialist provides support services in the Inver Hills Community College campus bookstore and Central Services for students, faculty, and staff. Responsibilities include performing cashiering duties, assisting with online order fulfillment, and providing backup coverage for the coordinator during absences in the bookstore. The position also supports Central Services operations, including receiving, mailing, copy/print services, and customer service in both the Copy Center and bookstores. Additionally, this role will provide customer service and cashier support at Dakota County Technical College (DCTC) as needed.

Responsibilities include:

• Bookstore cashier and customer service representative
• Copy center faculty and staff order/Bookstore website orders
• Customer service representative – copy center, mailroom, receiving
• Assist with physical inventory in bookstore and copy center
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Salary Range: $20.76 - $27.53/Hour; $43,347 - $57,483/Year.

Minimum Qualifications (Must be reflected on resume/application):

• Customer Service Skills: Customer service skills sufficient to provide prompt, courteous, and accurate information in person, by phone, and via email.
• Data Entry Performance: Data entry skills sufficient to accurately enter, verify, and correct information in POS, inventory, and copy/print systems.
• Communication Skills: Communication skills sufficient to understand and convey information, follow instructions, and respond to customer questions clearly.
• Word Processing: Word processing skills sufficient to create, edit, and format basic documents, emails, and signage.
• Spreadsheet Skills: Spreadsheet skills sufficient to enter, track, and retrieve data such as inventory, meter readings, and cost information.
• Math Skills: Math skills sufficient to make change, reconcile cash drawers, calculate totals, and verify counts.

Preferred Qualification:

• Experience in retail, bookstore, or campus auxiliary operations
• Experience operating high‑speed copiers or print/production equipment
• Experience with inventory management, shipping/receiving, or mailroom operations
• Experience providing work direction or training to staff or student workers
• Experience using POS or fulfillment systems
• Experience in a high‑volume customer service environment
• Experience creating basic signage, displays, or simple desktop publishing

Other Requirements:

• In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

Work Shift (Hours / Days of work): Monday - Friday; 7:45am - 4:15am

Telework (Yes/No): No

Internal Applicants: All current Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs – Employees" in Workday via the search bar at the top to view open positions.

External Applicants: Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday.

Connect 700 Program: To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Angela Loza, HR Coordinator at Human Resources at hr@inverhills.edu.

Contact: If you have questions about this position or are in need of a reasonable accommodation during this search process, please contact Human Resources at hr@inverhills.edu or at 651-450-3371.

Equal Employment Opportunity Statement: We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. As an affirmative action employer, we actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.

About Inver Hills Community College: Inver Hills Community College is an accredited 2-year college in the Southeast suburbs of the Twin Cities, Minneapolis & St. Paul, Minnesota. We offer nearly 40 programs and hundreds of classes for students of all ages and backgrounds. At Inver Hills, we are dedicated to advancing the power and promise of education. This vision guides our daily work and captures the spirit of our campus. Through career exploration and professional preparation, our graduates leave Inver Hills fully prepared to launch their careers or pursue further education at a four-year institution. Inver Hills is aligned with Dakota County Technical College (DCTC). Located nine miles away on County Road 42 via U.S. Route 52, DCTC offers a broad range of professional, technical, and liberal arts programs that complement academic programs at Inver Hills. Both Inver Hills Community College and Dakota County Technical College are recognized as a Beyond the Yellow Ribbon employers offering support for veteran and military employees and students.

Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.