Mobile Crisis Services Supervisor - Human Services Supervisor 3 - Remote Eligible

Mobile Crisis Services Supervisor

Job Class: Human Services Supervisor 3

Agency: Human Services Dept

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Date Posted: 04/01/2026

Closing Date: 04/14/2026

Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA

Division/Unit: DHS-Central Office / BHDH Adult MH

Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm

Days of Work: Monday - Friday

Travel Required: Yes, (Up to 50% for meetings and conferences)

Salary Range: $38.16 - $54.97 / hourly; $79,678 - $114,777 / annually

Classified Status: Classified

Bargaining Unit/Union: 216 - Middle Management Association/MMA

FLSA Status: Exempt - Executive

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework. Flexible work hours may be permitted with supervisor approval.

This position exists to provide leadership and supervisory oversight to the Mobile Crisis Team within the Behavioral Health Administration (BHA). All responsibilities are carried out in compliance with applicable county, state, legislative, tribal and federal government authorities, and within the framework of the vision, mission, and strategic plans for the Behavioral Health Administration (BHA) of the Department of Human Services (DHS).

Specific responsibilities include supervision of staff and projects led by members of the Administration. The Mobile Crisis Team is responsible for creating, interpreting, communicating, and implementing policy as it relates to mobile crisis response and stabilization services.

This position will supervise professional staff who develop and implement policy for mobile crisis services and expansion of crisis services across the state and in collaboration with the MDH 988 team to oversee integration. The Mobile Crisis Team is responsible for administering grant funding related to these services as well as maintaining compliance with Medicaid and other federal and state funding streams directed toward these programs. This team is also responsible for providing policy guidance and technical assistance to providers, certifying programs, tribes, and counties according to state statutory and federal Medicaid State Plan requirements.

The supervisor works as a member of the Integrated Services leadership team to utilize fiscal expenditures, data, program evaluation, community input, and quality indicators to recommend and implement policy changes to behavioral health services. This position plays a leadership role in the ongoing assessment of quality and value of services to identify gaps in the continuum of care that may lead to the improvement of existing or development of new or emerging infrastructure and support services for adults and children with behavioral health needs. This position is responsible for overseeing the ongoing efficacy of evidence-based practices, services that support high-quality person- and family centered, trauma-informed treatment, including provider workforce training.

Some responsibilities include, but are not limited to:

• Supervise the Mobile Crisis Team to develop and implement behavioral health policies by using DHS human resource management practices and concepts so that employees' work activities are customer driven, of high quality, and are pursuant to DHS procedural and negotiated standards.
• In a supervisor capacity, provide overall project direction and oversight to the Mobile Crisis Team's grant management activities for all team members.
• Responsibilities also include contributing to the development of new infrastructure and systems transformation strategy, in addition to managing and maintaining current infrastructure, services, supports, and funding.
• This position is responsible for developing, implementing, and managing demonstration projects, pilots, and grant programs as related to infrastructure development and systems transformation services.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Demonstrated leadership experience. Leadership experience can include:

• Experience as a supervisor, lead worker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g., ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g., ERG) - Experience must include:
• 1+ year of experience identifying issues, goals and strategic actions
• 100+ hours per year time commitment

AND

Four (4) years specialized experience working with crisis delivery systems or services that demonstrates the following:

• Practical experience creating and delivering services that includes knowledge of current and emerging behavioral health services.
• Extensive knowledge of the behavioral health treatment services system in Minnesota including detailed knowledge of funding for behavioral health services through MHCP and grant funding mechanisms.
• Experience with policy development and implementation.
• Program management experience that includes knowledge of process improvement methods.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures; including but not limited to Minnesota Tribal communities.
• Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns for internal and external stakeholders.
• Understanding of the state legislative development process sufficient to develop successful legislative policy and/or budget proposals and to prepare related documents.
• Bachelor's degree or higher in social work, psychology, public policy, or another related degree field.
• Independent licensure as a mental health professional and/or licensed alcohol drug counselor.

Additional Requirements

• Minnesota Department of Human Services (DHS) will conduct a criminal background check on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.