IT Operations Coordinator

IT Operations Coordinator

Ziegler CAT has an opening for an IT Operations Coordinator. The IT Operations Coordinator is someone who is highly organized and excels in a process-driven environment. They will assist in the process of managing the lifecycle of hardware and software assets. They will assist department management with various administrative tasks. If you thrive in a support function and bring energy and passion to your job, then we'd love to hear from you!

Responsibilities:

• Complete work related to the recovery and possible redeploy of mobile devices
• Coordinate the recovery, redeployment, and disposal of assets, ensuring proper handling and documentation
• Participate in hardware and software lifecycle reviews
• Assist with maintenance of all mobile device records
• Assist with vetting hardware and software acquisition requests, ensuring alignment with standards
• Monitor and manage software license and maintenance agreements, ensuring timely renewals within predefined deadlines
• Create and maintain asset database records
• Track employee job changes and terminations to facilitate timely asset recovery
• Receive and check in assets received and deliver to the appropriate people
• Procure various hardware and software, coordinating with vendors and internal stakeholders
• Audit and evaluate telecom carrier invoices
• Maintain department purchase orders and contracts, ensuring proper documentation and tracking
• Process invoices and other department mail

Qualifications:

• 4+ years of experience in a support or customer service role with High School Diploma/GED
• Intermediate competency with Microsoft Office
• Intermediate competency with IT hardware and mobile devices
• Energetic and eager to learn new procedures
• Ability to work independently
• Responds to employee needs in a timely manner, and able to manage multiple priorities
• Demonstrates initiative and drive, and thrives in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work in the office
• Travel: Up to 10%
• Minimum Physical Requirements: Standing, walking, using hands, talking, hearing
• Working Conditions are indoors and quiet
• Lift/carry bulky objects occasionally

Refer to ID 85883246 when applying