Internal Communications And Employee Support

Internal Communications And Employee Support Leader

Corporate Payment Systems (CPS) is seeking a dynamic Internal Communications and Employee Support leader to tell the CPS story to our internal partners and employees. The ideal candidate has a passion for weaving compelling and engaging stories that inspire action. The role will help CPS teammates and internal partners understand the business line's vision, goals, successes and value delivered. The goal of this role is to build a strong culture of collaboration to create experiences that engage, connect and inspire the community of CPS employees and our key stakeholders.

Core Responsibilities

Own and deliver an integrated internal communications strategy that builds clarity, trust, and engagement across our key stakeholders and our employees

Reinforce why CPS is a valued partner across the organization and celebrate successes

Drive compelling, proactive storytelling that connects company strategy, customer insights, product progress and culture

Lead internal communications for CPS across multiple channels and events, to drive engagement and show how our employees make a difference in the organization and for our clients

Partner with the external communications team to ensure alignment of messaging and coordination of efforts

Work with the Payments Employee Engagement team to connect enterprise messaging and activities with our CPS employees

Establish strong operating rhythms, measurement, and feedback loops to continuously improve understanding and engagement with messaging

Lead a small team of business support specialists who manage the onsite operations for three key CPS sites through activities such as ordering supplies, managing access, supporting facilities issues and providing general employee support.

Basic Qualifications

Master's degree, or equivalent work experience

10 or more years of experience in relevant activities

Two or more years of managerial experience

Preferred Skills/Experience

10-15 years of experience in internal communications, HR/employee communications, corporate communications, or related fields

Exceptional writing, editing, and narrative-building skills

Strong executive presence and experience partnering directly with senior leaders

Strategic mindset with strong business acumen and ability to connect communications to company priorities

Excellent judgment, attention to detail, and ability to operate effectively in complex, fast-moving environments

Expert knowledge of assigned business line or functional area

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.